Pearson
Test Center Administrator (Peterborough)
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Test Center Administrator (Peterborough)
Test Centre Administrator – Peterborough, UK (Part-Time, 33+ Hours/Month)
About Pearson VUE & Our Organisation
Pearson VUE ( pearsonvue.com ) is a leading global provider of computer-based testing, delivering over 15 million exams annually across industries like academia, IT, healthcare, and professional licensing. Operating in 180+ countries through nearly 20,000 test centres, we ensure secure, high-stakes exam delivery for clients ranging from government agencies to major tech firms.
As part of Pearson, the world’s leading learning company (listed on London (PSON) and New York (PSO) Stock Exchanges), Pearson VUE is recognised for:
- Best Employers (Forbes)
- Stonewall Top 100 Employers (LGBTQ+ inclusivity)
- Best Employers for Diversity (2019)
We’re hiring a Test Centre Administrator for our Peterborough location—join a motivated team dedicated to improving lives through life-changing assessment opportunities.
Your Opportunity
- Role: Test Centre Administrator (Part-Time, Minimum 33 hours/month)
- Shift Flexibility Required:
- Weekends (Saturday included)
- Varying schedules (early mornings, late nights, weekdays/weekends)
- Ability to adapt to shift patterns is essential
- Pay: £13.60/hour, paid monthly in arrears (1 month delay)
- Why Join Us?
Play a key role in supporting diverse candidates through their exams while:
- Ensuring secure, professional test delivery
- Providing exceptional customer service in a comfortable, welcoming environment
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Your Responsibilities
As the face of Pearson VUE’s test centre, you’ll uphold the integrity of our exams while ensuring candidates feel supported. Key duties include:
- Customer Service:
- Warmly welcome and check-in candidates/test takers.
- Verbally and clearly explain exam rules/policies.
- Exam Security & Compliance:
- Adhere to all security protocols and company policies.
- Verify candidate identification (ID/documents).
- Proctor/exam invigilation during test sessions.
- Technical & Operational Support:
- Troubleshoot IT/technical issues (e.g., workstation malfunctions).
- Collaborate with internal departments (e.g., IT) for resolutions.
- Housekeeping:
- Maintain cleanliness (e.g., vacuuming floors, sanitizing keyboards/workstations).
- Monitoring & Safety:
- Keep vigilant for restricted behavior during exams.
- Escort candidates to/from exam rooms (may require prolonged sitting).
Critical Attributes:
- Flexibility to work any day (Mon–Sun), including weekend/early evening shifts.
- Attention to detail and ability to read body language from a distance.
- Professionalism in a quiet, controlled testing environment.
- Physical comfort for long-standing/sitting periods.
Ideal Candidate
Qualifications
- School-level qualifications in English and Maths.
- Advantageous: Prior experience with Microsoft Office (Word, Excel, Outlook).
Personal fit
We seek a friendly, reliable professional who:
- Thives in structured yet dynamic environments.
- Values teamwork and delivering exceptional service.
- Is confident in helping candidates navigate exam processes.
- Demonstrates discretion and professionalism (e.g., handling sensitive documents/tests).
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Recruitment Process
Act Fast! Applications are reviewed daily, and interviews are scheduled promptly.
- Apply now: Submit your application via the Pearson Careers website.
- Next Steps:
- Shortlisted candidates will be contacted for an interview.
- Competitive candidates may progress to a detailed assessment.
Pro Tip: Apply early—positions are being filled immediately.
Our Commitment to Inclusivity
Pearson VUE is an Equal Opportunity Employer and a member of E-Verify. We celebrate diversity and are dedicated to:
- Fair employment based on merit, qualifications, and business need.
- Accessibility: If you have a disability and need reasonable accommodations to apply, email: TalentExperienceGlobalTeam@grp.pearson.com.
Who We Support
Our purpose at Pearson is to empower people to achieve their life goals through learning. Explore our mission and values at: 👉 We Are Pearson
Ready to make a difference? Apply today and become an integral part of Pearson VUE’s global team. Your energy and reliability will help candidates succeed—starting with your career.
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