Pearson
Test Center Administrator (Torquay)
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Test Center Administrator (Torquay)
Test Centre Administrator – Torquay (with occasional Kingsbridge cover)
About Pearson VUE
Pearson VUE (pearsonvue.com) has led the computer-based testing industry for decades, delivering over 15 million certification and licensure exams annually across industries like academia, admissions, IT, and healthcare. With nearly 20,000 Test Centres in 180 countries, our secure and scalable platform is built on trusted partnerships with global clients, including government agencies and technology leaders.
Our parent company, Pearson, is a world-leading learning company listed on the London (UK: PSON) and New York (NYSE: PSO) Stock Exchanges. Pearson VUE is recognized in Benchesville’s Best Employers for Diversity 2019 and featured on Forbes Best Employers and Stonewall’s Top 100 Employers.
Joining us as a Test Centre Administrator means contributing to an organization with a global reach, a passion for education, and a running difference in people’s careers. Our excellent culture rewards Professionalism and commitment to excellence.
Your Opportunity
Position & Scope
We are hiring a Test Centre Administrator based in Torquay, with occasional shifts covered in our Kingsbridge centre. As a core team member, you’ll play a vital role in ensuring secure exam administration while delivering exceptional customer service.
Working Hours & Pay
• Minimum hours: 11.25 hours per week • Shift pattern:
- Tuesday–Friday: 07:30 AM – 4:15 PM
- Alternate Saturdays: 07:30 AM – 12:15 PM
- Random Thursday coverage: 10:30 AM – 7:15 PM • Hourly rate: £13.60/hour, paid monthly
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Responsibilities
In this role, you’ll be responsible for maintaining the security and integrity of Pearson VUE exams while creating a positive candidate experience. Key duties include:
-
Customer Relations:
- Welcome and check in test-taking candidates professionally
- Verify personal identification documents (following security protocols)
- Provide clear explanations of exam rules and processes
-
Proctoring & Exam Integrity:
- Monitor and proctor candidates throughout exams, ensuring compliance with security policies
- Demonstrate strong attention to restricted behaviours and detection of irregularities
-
Administrative & Technical Support:
- Troubleshoot technical issues (e.g., software glitches, hardware malfunctions) in collaboration with IT teams
- Maintain cleanliness and readiness of exam workstations (e.g., keyboard sanitization, vacuuming) if required
Requirements for Success
Pearson VUE is seeking a detail-oriented, calm, and highly discrete professional who thrives in a structured and customer-focused environment. Successful candidates will:
• Hold school qualifications in English and Mathematics (or equivalent) • Have experience (or understanding of) Microsoft Office (Word, Excel, Outlook) – advantageous • Be able to span periods standing or concentrating for extended hours (8+ hours per shift) • Maintain a completely positive and professional demeanour—this is critical for trust in Pearson VUE’s high-stakes assessments • Demonstrate independent judgment in compliance with exam security procedures • Be highly adaptable due to the varying shift times (morning/evening/weekdays/weekends)
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Benefits & Culture
• Work within a internationally recognised organisation that drives education and career progression • Join a Diversity Champion — Pearson VUE is a proud member of initiatives promoting an inclusive workplace • Experience collaboration with teams across global operations • Positions for growth within certifying and assessment sectors
Our Recruitment Process
This is a urgent opportunity. Pearson VUE reviews applications daily, with interviews scheduled to commence early. All verified applications must be submitted via Pearson Careers.
Equality Statement
Pearson is an Equal Opportunity Employer and E-Verify participant. All employment decisions are non-discriminatory and based on merit, qualifications, and business needs.
Pearson ensures fair consideration for:
- Women, men, and gender identification
- Race, religion, colour, age, national origin
- Veterans and individuals with disabilities
If the application process presents * difficulties* due to accessibility needs, please contact: [TalentExperienceGlobalTeam@grp.pearson.com].
No applications accepted outside the Pearson website. Hurry and apply: Your career growth starts here.
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