Pearson
Test Centre Administrator (Birmingham, UK) (24952)
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Pearson VUE – Test Centre Administrator (Birmingham)
About Pearson VUE
Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually across diverse industries—from academia and admissions to IT and healthcare.
We operate the world’s most comprehensive network of nearly 20,000 test centres across 180 countries, setting the standard for high-stakes exam delivery through collaborative partnerships with leading technology firms, governments, and regulatory agencies.
Pearson VUE is part of Pearson—the world’s leading learning company, listed on both the London (UK: PSON) and New York (NYSE: PSO) Stock Exchanges. We are proud members of Forbes’ Best Employers, Stonewall’s Top 100 Employers, and recognises for diversity excellence.
Your Opportunity
You’ll work a minimum of 8.5 hours per week, with a competitive pay rate of £13.60 per hour, paid monthly.
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As a Test Centre Administrator, you’ll be the welcoming face of our globally impactful organisation—supporting learners who make pivotal decisions in their careers and lives. Your role ensures secure, seamless exam delivery while delivering a professional yet supportive candidate experience.
Key Responsibilities:
- Welcome and check-in candidates upon arrival.
- Strictly enforce all exam security protocols and company policies while exercising discretion.
- Verify candidate identification and explain exam procedures clearly.
- Proctor sitting candidates, monitoring compliance and upholding testing integrity.
- Troubleshoot technical issues with our IT team.
- Assist with basic housekeeping—such as sanitising workstations.
Our Ideal Applicant
We’re seeking a friendly, detail-oriented professional with:
- Qualifications (or working towards them) in English/maths.
- Familiarity with Microsoft Office (Word, Excel, Outlook) preferred.
- Ability to:
- Work unpredictable shifts (Monday–Sunday, including mornings, evenings, and weekends).
- Maintain a calm demeanour in fast-paced scenarios.
- Observe and report restricted behaviours from a distance.
- Sit for extended periods and escort candidates safely.
- Provide a quiet, supportive environment for all candidates.
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Next Steps
Bright avenues await! Apply now via our Pearson Careers site—we’re reviewing applications daily and scheduling interviews promptly. Let’s help shape a world where learning and achievement turn challenges into successes.
Equality and Opportunity
Pearson is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business need. We fulfil legal obligations under E-Verify and actively support protected veterans and individuals with disabilities—please reach out to TalentExperienceGlobalTeam@grp.pearson.com for accommodation needs.
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