Pearson
Test Centre Administrator (Exeter, UK) (24978)
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Test Centre Administrator (Exeter, UK) (24978)
Job Opportunity: Test Centre Administrator – Pearson VUE
Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually across academia, admissions, IT, and healthcare. We lead the global assessment industry with a network of nearly 20,000 Test Centres in 180 countries, supported by strong partnerships with industry leaders, tech firms, and regulatory agencies.
Pearson VUE is a subsidiary of Pearson, the world’s leading learning company, and is recognised by Forbes, Stonewall, and Best Employers for Diversity. We are now looking for a Test Centre Administrator to join our team in Birmingham.
Your Opportunity
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Hours: Minimum 8.25 hours per week, including shifts covering:
- Monday-Wednesday: 7:30 AM–4:15 PM
- Thursday: 10:30 AM–7:15 PM
- Alternative Saturdays: 7:30 AM–12:15 PM
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Pay rate: £13.60 per hour, paid monthly.
Join our impactful team as part of a worldwide, life-changing organisation, where you’ll help candidates through critical exams while contributing to secure, high-quality testing environments.
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This role involves:
- Serving diverse test-takers in a friendly, professional setting
- Ensuring secure exam delivery while maintaining exceptional customer service.
Your Responsibilities
As a Test Centre Administrator, you will:
- Welcome and check-in customers and candidates with professionalism.
- Enforce exam security protocols, following company policies with disciplined judgment.
- Verify candidate identification documents and explain examination rules clearly.
- Proctor test sessions while candidates complete exams.
- Troubleshoot technical issues with IT support as needed.
- Perform basic housekeeping (vacuuming, sanitising stations, organising workspace).
Our Ideal Applicant
We seek a friendly, flexible, and detail-oriented team player with:
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- School-level qualifications in English and Math (advantageous).
- Experience with Microsoft Office (Word, Excel, Outlook) a bonus.
- Ability to:
- Work a variety of shifts (evenings, weekends, early mornings).
- Maintain presence and attention to restricted behaviours in a quiet setting.
- Sit for long periods and escort candidates between areas discreetly.
Key virtues: Reliability, professionalism, and a customer-focused mindset.
Our Recruitment Process
We’re reviewing applications daily. Interviews are happening now—apply promptly on our Pearson Careers website.
Equal Opportunity Employer
Pearson VUE is an Equal Opportunity Employer, adhering to equal employment principles. We celebrate inclusion, diversity, and accommodations for individuals with disabilities. For assistance accessing our career site, contact TalentExperienceGlobalTeam@grp.pearson.com.
Wish you the very best with your application!
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