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Chelmsford College

The Princes Salon Receptionist (Term-Time)

Chelmsford
£22k/yr
Posted 1 day ago
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Vacancy | The Princes Salon Receptionist (Term-Time)

Title
The Princes Salon Receptionist (Term-Time)

Hours
37 hours per week, 40 weeks per annum (52 weeks FTE)

Salary
Up to £22,012 per annum (FTE £24,994)

Organisation
Chelmsford College

Closing Date
26/07/2026

Job Description
Download Job Description Document

Person Specification
Download Person Specification Document

Description

About The Role

Chelmsford College is seeking a professional and enthusiastic Front of House Receptionist to join our busy and vibrant Princes Salon within the Hair & Beauty department.

This is a key role at the heart of our commercial training salon, providing a high-quality reception service while supporting both clients and learners in a real working salon environment.

You will manage appointments, maximise bookings, support income generation, and ensure every client receives an excellent experience from arrival to departure. You will also play an important role in supporting learner development by helping to create an industry-standard environment that prepares students for employment.

What You’ll Be Doing

  • Delivering a welcoming, professional front-of-house service
  • Managing salon bookings using a computerised system
  • Handling payments and supporting daily financial reconciliation
  • Promoting salon services, treatments, and retail products to increase income
  • Supporting weekly and monthly promotional campaigns and marketing activity
  • Working with the College Marketing Team on social media content for the Princes Salon
  • Supporting learner development and employability skills within the reception area
  • Maintaining high standards of customer care, cleanliness, and presentation
  • Supporting college events, open days, and promotional activities
  • Ensuring safeguarding, health and safety, and college procedures are followed at all times

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About You

We are looking for someone who is:

  • Experienced working in a hair or beauty salon environment (essential)
  • Confident using salon booking/appointment systems (essential)
  • Passionate about delivering excellent customer service
  • Organised, calm under pressure, and able to multitask
  • Confident handling payments and administrative tasks
  • A strong communicator with a professional and friendly manner
  • Able to support and motivate learners in a real salon setting
  • Interested in contributing to marketing, promotions, and social media activity

A Level 3 qualification in Hair or Beauty is required for this role.

Why Join Chelmsford College?

At Chelmsford College, you’ll be part of a supportive and forward-thinking team committed to delivering outstanding education and training. The Princes Salon provides a dynamic commercial environment where learners gain real industry experience and clients receive high-quality services.

This is an exciting opportunity to combine customer service, business operations, and learner support in a vibrant and professional setting.

The College is committed to equality and diversity and to safeguarding and promoting the welfare of children and young people. We expect all staff to share these commitments.

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Starting salary will depend on qualifications, skills and experience. This post is subject to an enhanced DBS check.

If you have any further questions, please e-mail employment@chelmsford.ac.uk

Applications will be considered upon receipt.

Apply

If you would like to apply for employment within the Chelmsford College Group, please complete the online application form.

Online Application for Employment

PLEASE NOTE You may wish to download the example forms, and explanatory notes, using the link below in order to prepare the information you will be asked to submit. The online application process has to be completed in one go and without undue delay. In particular, you are advised to prepare your Supporting Statement of up to 4000 characters in another application before you start.

Download Application Pack

If you require help making your application please contact the Human Resource Department on 01245 293018 or email employment@chelmsford.ac.uk.

Contact

Please use the below contact details if you would like to contact us directly about employment opportunities.

Human Resource Department

Chelmsford College

Moulsham Street Campus

Chelmsford

CM2 0JQ

Tel: 01245 293018

Tel: 01245 490486 (24 hour answer phone)

Fax: 01245 266908

Please click link to email the Human Resource Department.

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Skills

Customer Service
Salon Management
Appointment Scheduling
Payment Handling
Marketing
Social Media
Communication
Organizational Skills
Multitasking
Team Support
Financial Reconciliation
Promotional Campaigns
Cleanliness Standards
Health and Safety
Learner Development
Professionalism

Location

Chelmsford, England, United Kingdom

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