Charles Tyrwhitt
Third Party Administrator
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The Role
We’re looking for a Third-Party Administrator to support our account management team in delivering the Charles Tyrwhitt third-party strategy. You’ll manage partner orders from placement through to delivery, ensuring they’re fulfilled on time and in full. Working closely with external partners and internal teams, you’ll help maintain high standards of service across stock and brand management.
Please note, this role is based at our London Head Office, and the successful candidate will be expected to work on-site five days per week.*
What You Will Be Doing
- Support third party team with administrative tasks
- Support with uploading assets and managing the buying portal.
- Manage pricing and seasonality of product on buying portal.
- Coordinate samples and meetings schedules for seasonal buying and ad hoc meetings.
- Responsible for seasonal showroom set up and breakdown.
- Support the management and administration of product samples as required ensuring that shipped samples are received.
- Collate partner feedback for projects.
- Create monthly newsletter to share with partners.
- Support all partners with operational requirements.
- Ensure regular and timely communication with partners to ensure brand focuses are delivered and understood.
- Liaise with internal teams to organise partner on-boarding and training.
- Assist with training partners and colleagues.
- Work alongside account and assistant account managers supporting all new openings, online and offline.
- Conduct research on new and existing markets, supporting with identifying business development opportunities.
- Liaise with buying to ensure sample delivery in line with Third Party deadlines.
- Issuing and running regular reports as required
- Be aware and support with administrating shipping docs.
- Collaborating with Marketing and Creative teams for transfer of digital assets, visual and brand guidelines to partners.
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What We Are Looking For
- Experience in a customer-facing or retail environment (store or head office preferred).
- Exposure to commercial, wholesale, buying or merchandising is beneficial.
- Confident using MS Office, including Excel.
- Familiarity with Photoshop, InDesign, Illustrator or similar tools is a plus.
- Good business awareness and commercial understanding.
- Strong organisational skills and attention to detail.
- Able to plan, prioritise and manage multiple tasks.
- Proactive, with a positive and can-do attitude.
- Comfortable working at pace and responding with urgency when needed.
- Strong interpersonal and communication skills.
- Able to work cross-functionally and build positive relationships.
- Confident contributing to meetings and team discussions.
- Interested in problem solving and logical thinking.
- Strong numerical and analytical skills.
- Clear written and verbal communication skills.
- Adaptable and culturally aware in approach.
- Self-aware, with an understanding of impact on others.
- Resilient, with a mature and professional approach.
- Engaged, present and proactive in team communication.
- Curious, with a willingness to question and challenge.
- Interested in learning, development and continuous improvement.
- Takes initiative and checks work for accuracy.
- Flexible, energetic and positive in approach.
- Interest in apparel and clothing accessories.
What You Can Expect From Us
- Competitive salary and excellent bonus scheme
- An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
- You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
- We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos
- At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in)
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Who We Are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.
That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
‘I am Proud and Free to be me!’
When it comes to our people, we really do “Give a shirt”.
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
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