Halfords
Third Party Service Network Manager
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Third Party Service Network Manager
About Us
Halfords is a leading UK provider of motoring and cycling services, with a diverse and increasingly service-led portfolio that includes specialist retail, an extensive garages network, Commercial Fleet Services, and a growing B2B offering. Our Commercial Fleet Services business plays a critical role in keeping commercial customers and businesses moving, delivering essential vehicle maintenance, compliance and on-demand services at scale.
As a key ambassador of the Halfords Commercial Fleet Services (HCFS) values, you’ll foster a customer-centric, engaged culture across Universal Fleet Services, Lodge Tyre Fleet Services and McConechy’s Commercial Fleet Services operating 24/7 365 days a year managing commercial breakdowns.
About The Role
We’re looking for a commercially minded Third‑Party Network Manager to oversee and develop our network of external service providers. You’ll build strong relationships while ensuring every partner meets Halfords standards for compliance, Health & Safety, and operational excellence.
Halfords Commercial Fleet works with a wide range of third‑party businesses from single‑site operators to multi‑location organisations to deliver high‑quality fleet support to our customers. This role plays a key part in reducing risk, maintaining best practice, and ensuring subcontractors meet their responsibilities.
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Key Responsibilities
Conduct audit visits to assess the suitability of existing Third‑Party Network members against compliance and reputational standards Produce clear, measured assessments, identifying required improvements or recommending removal where necessary Ensure all required documentation from third‑party partners is collected, verified, and stored appropriately Identify location gaps in our network and recruit new partners to maintain 100% national coverage Build strong, collaborative relationships with third‑party providers and negotiate fair, commercially beneficial service rates Work closely with the Group (National Fleets) Third‑Party Network Manager to avoid duplication and ensure alignment
About You
Strong interpersonal and negotiation skills, with the ability to influence effectively A solid understanding of how third‑party networks operate Knowledge of Health & Safety, insurance requirements, and subcontractor responsibilities Full UK driving licence and willingness to travel nationwide as required Experience within the tyre industry or commercial fleet sector is desirable A proven track record in developing and managing service or franchise networks
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Reward & Benefits
A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave. Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations. You will have access to a wealth of employee discounts across the Halfords suite of products and services. Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
This is a field-based role which requires travel across the UK where required.
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