dentsu
Ticketing Assistant, Hospitality & Events
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Assistant - Hospitality & Events
We are seeking an enthusiastic and motivated Assistant, within our Hospitality & Events Team, to support on ticketing and asset management across key Partnerships with Premier League, Merlin, and Live Nation. This is a unique opportunity for someone who wants to get their teeth stuck into the world of sport and events and start a career in ticketing and prize fulfillment.
The role combines elements of asset management with ticketing and hospitality operations, giving the Assistant direct exposure to international stakeholders, clients, and markets with the opportunity to support one of the agency’s biggest accounts. The role requires excellent attention to detail, coordination skills, strong communication abilities to work efficiently with colleagues against tight deadlines.
This role will report into the Manager of Hospitality & Events and is based in London.
Job Description
Key Responsibilities
Programme & Project Management
- Support senior leads in delivering key ticketing workstreams for a variety of partnerships programs across UK and European markets, including ticket allocation, distribution, and tracking
- Support the senior team with project plans, timelines, status trackers, and internal documentation to ensure smooth and timely delivery across all workstreams
- Play a supporting role in budget tracking and financial administration, ensuring accurate and up-to-date records
Client & Stakeholder Communication
- Contribute to client calls, status meetings, and program updates by preparing information, presenting workstream progress, and sharing delivery insights
- Develop productive working relationships with internal teams in London and global markets
- Support clear and consistent communication between clients, suppliers, and internal stakeholders
Operations & Guest Communication
- Assist in developing guest communications, itineraries, welcome materials, and program documentation
- Support in the development and refinement of guest journey plans to ensure a seamless experience throughout each event
Administration
- Take ownership and responsibility for administrative tasks, managing others to deliver too
- Regular reporting of task completion and updates to managers and above
- Coordinating finance requirements on projects using company systems and processes effectively (setting up job numbers, estimates, etc.)
- Complete timesheets and other day-to-day administrative tasks timely and accurately
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Culture & Values
- Contribute to agency culture by getting involved in company/team initiatives
Self-Development
- Proactively take interest in industry news and share knowledge/the latest with the wider team
- Seek out and actively learn new skills (through relevant training, webinars, etc.) to develop and increase knowledge
- Plan and agree short- and long-term goals with your line manager, drive your career development
What we’re looking for
To be able to deliver this we need you to have:
Essential
- Be a self-starter, focused, self-motivated, and ambitious individual
- Problem-solving abilities
- Good organizational skills
- Capability to use own initiative and pay close attention to detail
- Ability to manage multiple priorities with the ability to coordinate multiple tasks simultaneously
- Excellent communication and interpersonal skills
- Competent with using Microsoft Office products
- Personable ‘can do’ attitude
- Capable of working under pressure
- Excellent attention to detail and accuracy
- Strong numerical skills and aptitude for data analysis
- Confident communicator who can articulate progress clearly and can interact with people at different levels
Desirable
- Experience in account management, events, or a related field
- Experience working with global brands, sports properties, or rights holders
- Prior agency experience
- Familiarity with Excel, HTML, and other programming languages
- An interest in sport & entertainment
Why MKTG Sports + Entertainment is the right place to do it
MKTG Sports & Entertainment is a global integrated agency that helps brands and rights holders move at the speed of fans. For over 20 years, we've ignited fandom and innovated activation in the world of sports and entertainment. We have strategized, created, and driven partnerships for some of the world's biggest brands and power brands in the making. With one aligned goal - make something worth noticing, engaging, liking, sharing, and remembering.
We are part of Dentsu Sports International, a global sports network comprised of MKTG Sports & Entertainment and Dentsu Sports, a leading sports rights holder including federations, leagues, events, teams, and venues.
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Inclusion and Diversity
At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles.
If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.
Location
- London
Brand
- Mktg Sports
Time Type
- Full time
Contract Type
- Permanent
About dentsu
For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage, and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact.
Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet.
Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.
Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.
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