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Timetabling & Data Administrator Apprentice
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Business Administrator (Level 3) Apprenticeship
You will support the delivery of an effective and customer-focused timetabling and examinations service, providing accurate data input and administrative support, ensuring smooth coordination and operation of timetabling and examination while maintaining a high standard of service for students, staff, and stakeholders.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Input data from a variety of sources and formats
- Maintain data confidentiality and comply with GDPR policies and regulations
- Ensure the completeness and accuracy of the data input into the student record system
- Maintain and update student records, ensuring all records are accurate and all data sets and funding streams are correctly flagged
- Accept room bookings for meetings timely
- Accept authorized absences timely ensuring registers are correct re: attendance
- Support the Timetabling Officer in checking, inputting and maintaining timetables
- Support the Timetabling Officer in monitoring room utilization
- Support the Timetabling Officer with monitoring missing register marks and clearing missing register marks
- Ensure any issues which could result in poor compliance are brought to the attention of the Timetabling Officer in a prompt and timely manner
- Provide excellent customer service and respond promptly to teaching staff queries regarding their timetables or registers
- Support in the allocation of rooms in line with agreed college policies
- Assist the Timetabling Officer in the curriculum planning process
- Have an awareness of all provision types offered by the college including Full-Time Classroom, Part-Time Classroom, Higher Education, Full Cost Delivery, Tailored Learning, Apprenticeships, and Workplace
- Have an awareness of the funding rules for DfE, WMCA, HEFCE, Full Cost and Tailored Learning provision
Where you'll work
Haybridge Road
Wellington
Telford
Shropshire
TF1 2NP
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TELFORD COLLEGE
Training course
Business administrator (level 3)
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Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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Training schedule
- 1 day every 2 weeks at college (during term-time)
- Workplace mentor
- College assessor
Essential qualifications
- GCSE in:
- English (grade C / 4)
- Maths (grade C / 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
Other requirements
- Passing a Disclosure and Barring Service (DBS) check.
About this employer
As Telford & Wrekin’s only further education college, we play an important role in supporting our local communities to thrive, working closely with local and regional employers. The college offers a broad curriculum including A levels, T-Levels, apprenticeships, university-level courses, adult training, specialist facilities for learners with high needs, and employability programmes to help people back into work.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Once completed there is opportunity to develop further in the role and college.
Ask a question
The contact for this apprenticeship is:
TELFORD COLLEGE
keely Hill-Harding
keely.hill-harding@telfordcollege.ac.uk
01952 642255
The reference code for this apprenticeship is VAC2000034046.
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