Capital City College
TIS Service Desk Engineer
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TIS Service Desk Engineer
TIS Service Desk Engineer
Capital City College is seeking a skilled TIS Service Desk Engineer to support and drive key operational functions, helping shape the future of education in the heart of London.
About The Role
- Position: Full-time, permanent
- Location: London (working within Capital City College)
- Key Responsibility: Ensure Learner and Staff requests are addressed swiftly and efficiently while upholding the high standards of service our customers expect.
About The Team
You’ll join a cohesive, friendly, and professional team dedicated to delivering top-tier support. Here, you’ll cultivate a nurturing and inclusive culture where everyone thrives.
Collaborate within a dynamic & supportive team, focused on regularly sharing best practices and embracing innovative approaches.
About You
We seek a reliable and proactive candidate who prioritises delivering exceptional service with an emphasis on the following:
- Organisational skills – adept at balancing multiple tasks with precision and efficiency
- Clear and professional communication skills – ensuring all interactions remain helpful and constructive
- Proactivity & adaptability – a willingness to learn while taking initiative
- Relevant experience – successful track record in a similar role
Above all, we value your enthusiasm to contribute meaningfully to our college community.
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About Capital City College (CCC)
Recognised as one of the UK’s largest Further Education providers, CCC supports over 35,000 students across 12 London campuses annually. Our mission aligns with:
- Curriculum innovation – fostering cutting-edge educational content
- Student experience excellence – underpinned by financial prudence
- Diversity & inclusivity – championing educational accessibility, positively impacting learners across London and beyond
Our Commitment to Equality and Safeguarding
CCC champions diversity and inclusion, welcoming applications from all backgrounds. We ensure a respectful and safe working environment, prioritising safeguarding.
All successful candidates will undergo DBS checks, with some roles requiring enhanced disclosure.
Why Join Capital City College?
Connect with a purpose-driven team committed to learner-centred innovation. Enjoy a robust benefits package:
- Pension Scheme: Contribution to the Local Government Pension Scheme
- Discount & Wellbeing: Free membership to the TELLUS platform
- Transport: Access to a Cycle-to-Work scheme and interest-free season ticket loans
- Vision Care: Annual eye tests with contributions towards spectacles
- Health & Safety: Flu vaccinations and occupational health support
- Healthcare: Medicash plans: cashback for everyday medical expenses and family content
- Work-Life Balance: Generous annual leave (including one Relaxation Day)
- Professional Development: Five CPD days annually
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Our Core Values
"To create a future that's uniquely yours"
At CCC, we combine quality education with state-of-the-art facilities to empower learners like you. Through industry & academic partnerships, we unlock real-world opportunities.
You’ll be part of connected communities, celebrating diversity and fostering personal and professional growth. Our ethos:
- Real-Life Learning: practical skills for your future
- Connected Community: open-minded and supportive environments
- Expanded Horizons: fostering success beyond expectations
Here, whether you’re a creative, tech innovator, or business leader, we’re driving a future tailored to be uniquely yours.
Apply now! Shift our dynamic education ecosystem and help transform actual lives. 🚀✨
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