Capital City College
TIS Service Desk Engineer
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TIS Service Desk Engineer
TIS Service Desk Engineer – Capital City College
Are you ready to make an impact at one of London’s leading Further Education providers? Capital City College is looking for a skilled TIS Service Desk Engineer to support and drive key operational functions, helping shape the future of education in the heart of London.
About The Role
- Job Type: Full-time, permanent
- Purpose: Ensure learner and staff requests are handled quickly and effectively while maintaining a high standard of service for customers.
About The Team
You will join a friendly, professional team committed to delivering high-quality support across the college. Our focus is on fostering a positive and inclusive environment where collaboration thrives and best practices are shared.
About You
We’re seeking a reliable, motivated individual passionate about delivering excellent service. Ideal candidates will bring:
- Strong organisational skills, with the ability to manage multiple tasks with accuracy and precision
- Clear and professional communication skills
- A proactive attitude, with a willingness to learn and adapt
- Previous experience in a similar support or technical role
- A eagerness to contribute positively to our college community
About Us
Capital City College (CCC) is one of the UK’s largest Further Education colleges, serving over 35,000 students annually across 12 London campuses.
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Our commitment to:
- Curriculum innovation – Ensuring education stays relevant and effective
- Student experience – Fostering an environment where learners thrive
- Financial responsibility – Meet goals with both resilience and prudence
CCC is widely recognised for its dedication to diversity, inclusivity, and educational excellence. We positively impact the lives of students across London and beyond, helping them advance their careers or progress into higher education.
Our Values
To create a future that’s uniquely yours
As London’s largest further and higher education college, we offer:
- A state-of-the-art facilities
- A wide range of courses tailored to individual interests and ambitions
- Industry and academic partnerships that lead to real-world success
Beyond qualifications, studying with us means joining a welcoming, diverse, and supportive community—that celebrates identities and fosters belonging.
Together with educators and staff, our mission is clear: support and empower every learner on their journey, whether they’re creative, tech-focused, or ambitious strategists.
Our Philosophy in Practice:
- Real-life learning – Skills and knowledge designed for practical application in the real world.
- Connected community – An inclusive space where support and growth are prioritised.
- Expanded horizons – Helping you become more, do more, and achieve beyond expectations.
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Benefits
This is an exciting opportunity to join a passionate, purpose-driven team that puts learners first. CCC offers a comprehensive benefits package, including:
- Membership of the Local Government Pension Scheme
- Access to TELLUS, our discount and wellbeing platform
- Participation in the Cycle to Work scheme
- Interest-free season ticket loans for public transport
- Annual eye tests with contributions towards spectacles
- Flu vaccinations and access to occupational health services
- Medicash health plans – cashback on everyday medical expenses and wellbeing tools for you and your family
- Generous annual leave: including one Relaxation Day per year
- Five Continuous Professional Development (CPD) days to enhance your professional growth
Commitment to Equality and Safeguarding
CCC is a diverse and inclusive organisation, welcoming applications from individuals of all backgrounds. We’re dedicated to ensuring a safe and respectful working environment for everyone.
All roles require successful candidates to undergo a DBS check—some roles will require an Enhanced Disclosure. We place safeguarding young people and vulnerable adults at the heart of our priorities.
Apply now and join our team in making meaningful contributions to the success of our dynamic education environment!
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