Norfolk Constabulary
TOEX Operations and Performance Coordinator
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Lead Nationally. Influence Strategically. Protect the Vulnerable.
We are seeking an experienced and dynamic TOEX Operations and Performance Coordinator to play a pivotal leadership role within the nationally recognised Tackling Organised Exploitation (TOEX) Programme.
This is an exciting opportunity for a highly skilled law enforcement professional to provide strategic leadership and operational coordination across complex investigations and national operations tackling organised exploitation. Working alongside senior leaders, Regional Organised Crime Units (ROCUs), law enforcement partners, and international agencies, you will help shape the future direction of the TOEX programme and drive improvements in operational performance.
About the Role
As the TOEX Operations and Performance Coordinator, you will be responsible for leading and managing TOEX support to operations that require national coordination because of their size, complexity, or exceptional characteristics.
You will:
- Provide strategic leadership to Regional TOEX Detective Inspectors, promoting collaboration and effective communication across a fast-paced operational environment.
- Support Senior Investigating Officers (SIOs) by coordinating multi-region operational responses and acting as an interface with organisations such as Europol, Interpol, and the National Crime Agency (NCA).
- Authorise operational information sharing with external forces, agencies, and partners where required.
- Build strong relationships with senior leaders across ROCUs and partner organisations to support future planning and programme development.
- Chair TOEX Regional Performance Meetings, using performance data, case reviews, and lessons learned to improve operational effectiveness.
- Act as a subject matter expert on Police Intelligence Management and contribute to strategic decision-making.
- Represent the TOEX programme at national boards, working groups, conferences, and partnership forums.
- Champion the TOEX operating model, influencing stakeholders and supporting future funding opportunities.
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About You:
We are looking for an inspirational leader with significant operational policing experience and a passion for protecting vulnerable people from exploitation.
Essential Criteria:
- Highly competent law enforcement professional.
- Significant experience of managing and developing people.
- Up-to-date, working knowledge of policing intelligence systems, Serious Organised Crime systems tasking, and the Regional Organised Crime Unit network.
- Significant knowledge of the legislative frameworks that regulate the use of intelligence and data within UK Law Enforcement.
- Proven leader who is able to influence professional peers, senior leaders, stakeholders, and key partners to promote a paradigm shift in the understanding and prioritisation across the exploitation portfolios.
- Ability to coach or mentor others, in order to drive organisational performance and support programmes of change.
- Experience of successfully managing and coordinating a substantial workload, which includes the prioritisation and delegation of tasks to others within a high-pressured working environment.
- Ability to travel across the UK on a regular basis.
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Desirable Criteria:
- Current or recent previously held PIP 3 accreditation.
- Awareness of data insight/exploitation tools and products.
- Awareness of cloud platforms/managed services such as Microsoft Azure/Amazon Web Services.
Why Join TOEX?
This is a unique opportunity to influence the national response to organised exploitation, working with some of the most experienced professionals in law enforcement. You will help shape strategy, improve operational outcomes, and drive innovation across a programme that protects vulnerable individuals and communities throughout the UK.
If you are an experienced leader who thrives in a challenging and collaborative environment and is passionate about delivering operational excellence, we would welcome your application.
Active consideration will be given to whether the post can be delivered on a job share basis, in line with the organisational requirements of this role.
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