STARK Building Materials UK
Tool Hire Assistant
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Tool Hire Assistant – Jewson
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team—we’re a vibrant, community-driven group of professionals united by decency, passion, and pride in everything we do. We are committed to fostering a dynamic workplace where everyone can thrive and unleash their full potential.
If you’re looking for a place where your ideas are celebrated—and where your contributions make a real difference—you’re already thinking like one of us.
About the Role
As a Tool Hire Assistant, you will play a crucial role in ensuring our customers receive safe, well-maintained equipment and exceptional service. This is a full-time role, working:
- Monday–Friday: 7:30 AM – 5:00 PM
- Every other Saturday: 8:00 AM – 12:00 PM
A full UK driving licence is essential, as part of the role includes operating a 3.5-tonne delivery van. Experience in tool hire operations is a must.
Key Responsibilities
Customer & Service Excellence
- Deliver day-to-day tool hire activities, deploying resources to maintain efficient, effective, and safe operations.
- Set the standard for customer relationships through regular interactions, proactively contributing to cross-selling for team growth.
- Ensure accurate, timely delivery and collection of customer orders while prioritising safety and adherence to company procedures.
Operational & Technical Support
- Conduct pre-delivery inspections, confirming tools and machinery are clean, safe, and fully operational.
- Secure and safely handle the loading and offloading of equipment.
- Complete all relevant delivery documentation and maintain meticulous record-keeping.
- Perform inspections, testing, and basic repairs on a range of tools and small plant, including:
- Breakers
- Saws
- Mixers
- Access equipment
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Team Development & Professionalism
- Support colleagues in elevating their knowledge and expertise in tool hire products.
- Lead by example—embodying positive energy, professionalism, and teamwork.
Who You Are (What We’re Looking For)
We’re searching for someone who aligns with the following qualities:
- Enthusiasm – You bring energy and passion for the merchant world.
- Decency – You uphold honesty, respect, and integrity in everything you do.
- Team Spirit – You thrive in collaboration and believe teamwork makes the dream work.
- Pride – You take ownership of your work and strive for exceptional results.
Why Join Jewson?
A Culture Built on Growth & Opportunity
✅ Quality First – We deliver top-tier products and service, ensuring our customers never settle for less. ✅ Supportive Environment – Your growth is our priority. We provide the resources, mentorship, and training to help you ** excel**. ✅ Professional Development – Explore:
- Apprenticeships
- Training programs
- Mentorship opportunities – All designed to accelerate your career.
Compelling Benefits
✅ Competitive salary and performance bonuses ✅ Pension scheme and life assurance ✅ Collaborative, inclusive culture where you belong and are encouraged to shine ✅ The chance to work with a team passionate about delivering exceptional service.
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Next Steps
If your application is successful, our Talent team will reach out. We’re committed to making the process as inclusive and supportive as possible, with reasonable adjustments available to ensure you can excel.
Ready to join a team that’s building better—together?
Apply today and let’s get started!
Who We Are
At Stark Building Materials UK, we champions 14 leading brands, including:
- Jewson (one of the UK’s most trusted builders’ merchants)
- JP Corry
- Normans
- Minster and Jewson Civils Frazer
- International Timber
With over 600 branches and distribution centres nationwide, we’re one of the UK’s largest retailers and distributors of building and construction materials. But what truly defines us isn’t our scale—it’s our people.
We’re trusted partners to the construction industry, providing sustainable, market-leading solutions and hassle-free access to the tools and materials our customers need to build responsibly for the future.
Our Commitment to You
At Stark UK, we believe in building better through our team. Our colleagues—located across branches, warehouses, and offices—are the heartbeat of our business.
We create an environment where: 🔹 everyone feels safe and empowered 🔹 colleagues can bring their true selves to work 🔹 excellence is celebrated
We’re proud to offer a great place to work—where your ambition, ideas, and contributions matter.
Ready to start building your future with us?
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