Travis Perkins plc
Tool Hire Customer Service Assistant
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Tool Hire Customer Assistant – Join Our Family
Helping customers find the tools they need and arrange hiring contracts, from earth-movers to drills, your role will ensure safety is always your priority. Your friendly and proactive nature will make customers want to sing our praises.
About the Role
As a Tool Hire Customer Assistant, you’ll play a key role in our team, assisting customers with their tool hire needs across an extensive range of equipment. Whether it’s heavy machinery or smaller devices, safety and customer satisfaction are at the heart of every interaction.
What We’re Looking For
To thrive in this role, you’ll need:
- A natural ability to connect with people, whether they're customers or colleagues
- The willingness to learn quickly and adapt to new systems and skills
- A friendly, helpful attitude that shines through in every interaction
- Some mechanical knowledge or at least a keen interest in tools and equipment
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What We Offer You
We’re committed to your growth and well-being, offering:
- Competitive pay and a colleague bonus as part of our annual recognition scheme
- Access to a contributory pension, life assurance, and tax-advantaged sharesave scheme
- Group-wide discounts on products and services across the Travis Perkins Group, including Toolstation
- Access to online discounts for leading retailers such as airports, theme parks, dining, and cinemas
- Work-life balance—most customers favour weekend and bank holiday closures, letting you do the same!
- Career opportunities within a growing business with deep local roots and strong family values
- Recognition as part of the UK’s Top Employers since 2010
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About Travis Perkins
You might not know much about us, but we pride ourselves on combining the values of a family-run business with the ambitions of a forward-thinking company. We’re dedicated to creating an environment where everyone feels safe, welcome, and empowered to be themselves—because we’re better when you’re you.
With 5 leading businesses, over 1,400 outlets nationwide, and 20,000+ colleagues, we offer extensive career paths. Our commitment to inclusivity and staff well-being means you’ll always have support and opportunities to grow. You be you – it makes us, us.
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