Tool Hire Manager

Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to join the team in our Tiverton branch, who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays). Hours: 7:30am - 17:00pm Monday to Friday and every other Saturday morning 8am-12pm Location: Jewson, 2, Tiverton Business Park, Lowman Way, Tiverton, EX16 6SR. What You’ll Be Doing Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations. Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling. Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience. Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures. Support branch colleagues in building knowledge and competence in tool hire product. Ensure tool hire standards are always maintained. Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network. What We’re Looking For Knowledge : Experience in tool hire is preferred. Supervision - Effective supervision of the branch tool hire team in support of Branch Manager. Sales - Effective contribution to Tool hire growth & profitability vs target by actively cross-selling and upselling to customers. Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world. Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics. Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness. Pride - You take pride in your work and are dedicated to producing top-notch results. Why Choose Us? Competitive salary and discretionary bonus. A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more. Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support. Generous employee discounts. Access to discounts with hundreds of your favourite high street and online retailers. Retirement savings plan. Life assurance. Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child. What's Next? If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. STARK Building Materials UK comprises 14 brands, including one of the UK’s leading builders’ merchants Jewson, along with JP Corry and Normans, specialist brands Minster and Jewson Civils Frazer, as well as major timber importer and distributor, International Timber. With over 600 dedicated builders merchant branches and distribution centres, this makes us one of the UK’s largest retailers and distributors of building and construction materials. However, more importantly, our dedicated team and the high-quality products we offer make us trusted, expert partners to the industry. Together, we give our customers hassle-free access to the market-leading, sustainable solutions they need to build responsibly for the future. If you’d like to build that future with us, check out our careers page or get in touch. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At STARK Building Materials UK, we are known for our building distribution, but in reality, it is our colleagues that drive our business forward. All around the UK, in our branches, warehouses and offices, our team give everything to make building better for our customers. We value our customers, the communities we work in and the colleagues in our team, who collectively build our business to ever greater heights every day. We strive to create a workplace where all colleagues feel safe and empowered to do their best and are comfortable to bring their true selves to work every day. We are proud that we offer all our colleagues a great place to work.