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Tool Hire Manager – Full-Time
At Jewson, part of Stark UK, we believe our greatest asset is our people. We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We're committed to creating a dynamic workplace where everyone can thrive and unleash their full potential.
About the Role
This is a full-time role working:
- Monday to Friday: 07:30–17:00
- Every other Saturday: 08:00–12:00
As part of the role, you will be required to drive a 3.5-tonne van for deliveries and collections, so a full UK driving licence is essential.
What You’ll Be Doing
- Deliver day-to-day tool hire activities, deploying resources to ensure efficient, effective, and safe operations
- Lead by example in building strong customer relationships, proactively cross-selling to support team growth
- Provide guidance and constructive feedback to team members, fostering a high-quality customer experience
- Deliver and collect customer orders on time, ensuring accuracy and safe handling of equipment
- Support colleagues in building knowledge and competence in tool hire products
- Maintain tool hire standards and ensure inventory and availability meet customer needs
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What We’re Looking For
You’ll be guided by the following core values:
- Supervision – Great leadership for the Tool Hire Team under the Branch Manager
- Sales – Drive Tool Hire growth & profitability through proactive cross-selling and upselling to reach targets
- Enthusiasm – Bring positivity and passion for the merchant world with you every day
- Decency – Uphold honesty and integrity, fostering a respectful workplace culture
- Team Spirit – Thrive in collaboration, believing we achieve greatness together
- Pride – Take ownership of your work and commit to delivering top results
What’s In It For You
We offer a competitive benefits package:
- Competitive basic salary
- Performance-related bonus
- 34 days’ paid holiday per year
- Retirement Savings Plan (Pension) with Legal & General
- Full life assurance – Covered from day one (2x basic salary, 4x with pension contribution)
- Discounts via Reward Gateway (access to hundreds of high-street and online retailers)
- Aviva Digicare+ Workplace App (digital GP, second medical opinions, mental health support, bereavement & nutrition consultations)
- Voluntary benefits including car salary sacrifice, Cycle to Work, Benenden Healthcare, and critical illness cover
- Refer a Friend scheme
- Wellbeing Centre through Work Perks
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Why Choose Us?
At Jewson, we pride ourselves on:
- Quality – Unwavering commitment to exceptional products and service
- Supportive Environment – A culture that prioritises your growth through resources and feedback
- Professional Development – Opportunities to progress, with training, mentoring, and apprenticeships
- Great Benefits – A package that rewards your hard work, including pension, life assurance, and perks!
- Work-Life Balance – A focus on well-being with flexible and structured schedules
What’s Next?
If you’re successful, our Talent team will contact you to arrange an interview and answer any questions. We’re committed to ensuring the process works for you, offering reasonable adjustments where needed.
Ready to make an impact and join a team passionate about delivering exceptional service? We can’t wait to hear from you! ⚒️
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