Crawford & Company
TPA- Apprentice
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TPA Apprenticeship Scheme (2026) – Technical Insurance Claims Handler
We are delighted to launch our TPA Apprenticeship scheme for 2026. This is an ideal opportunity to kickstart your career with a global leader at entry level and to become a Technical Insurance Claims Handler. You’ll start your journey with a full programme of development, giving you access to all the tools and training you’ll need.
Responsibilities
Your role will involve:
- Dealing with customers on a daily basis
- Answering and making calls
- Handling confidential enquiries
- Accurate data inputting of customers’ new claims
- Making liability decisions
- Allocating work across teams
- Instructing suppliers to progress claims
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During this period, you will gain experience in motor, property & liability claims.
As you progress, you’ll also have the opportunity to:
- Handle your own portfolio of insurance claims, from initial receipt to settlement.
This role provides an entry-level opportunity into claims handling and has been designed to complement the Cert. CII qualification.
Requirements
You will need to:
Personal Skills & Attributes
- Be able to work well in a team environment
- Be an effective communicator
- Enjoy problem-solving
- Have strong time management and organisation skills
- Be proactive and take ownership by aligning with personal objectives and focusing on results
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Qualifications
- 5 GCSEs at grade C or above, including:
- Maths
- English
- Good working knowledge of:
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Process & Next Steps
To apply, click through to submit your application. We’ll give your application full consideration and let you know if you’ve been shortlisted as soon as possible.
Note: Due to the nature of our business, any offer of employment is subject to a satisfactory basic DBS check.
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