Transport for London
Track Quality manager
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Track Quality manager
Track Quality Manager
Location & Employment Type
- Location: Endeavour Square (with some site-based work across London Underground infrastructure)
- Contract: Full-time, Permanent
- Grade: MMH2
- Salary: £85,000.00 – £99,000.00
Overview
Transport for London (TfL) invites applications for the role of Track Quality Manager. This position will focus on ensuring consistent, effective quality management across APD Renewals—including the Ballasted Track Team (BTT)—by implementing robust tools, processes, and standards aligned with TfL best practice and key industry regulations.
The role involves:
- Leading quality control initiatives—transitioning to paperless, data-driven management to enhance safety, reduce costs, and streamline project delivery.
- Ensuring compliance with ISO 9001 and sector-specific standards.
- Supporting incremental improvement in quality capabilities by delivering targeted training, audits, and workplace enhancements.
- Collaborating with the Planning & Engineering Compliance Manager to close knowledge gaps and refine processes.
Key Accountabilities
To succeed in this role, the successful candidate will:
- Manage internal and external stakeholders to uphold high quality standards for TfL’s civil engineering projects.
- Design and implement digital quality tools, reducing reliance on paper-based systems.
- Supervise quality compliance across projects, addressing gaps through internal audits, corrective actions, and NC (Non-Conformance) management.
- Lead Quality training, empowering teams with skills for continuous improvement.
- Ensure alignment with EdP’s ‘centre of excellence’ vision for quality processes.
- Liaise with the Delivery Team—including BTT (Ballasted Track Team)—to support performance and departmental objectives.
- Line manage the Quality Engineer, covering performance, succession planning, and development support.
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Essential Requirements
Skills & Competencies
Bursторов фойе у подъемника
- Communication: Exudes clarity in both verbal and written output to diverse audiences—internal (TfL, contractors) and external.
- Analysis: Drives data-informed decisions, integrating insights from multidisciplinary teams.
- Leadership: Directs complex, matrix-style teams with agility in managing rigoured workloads (multi-project, high-impact).
- Stakeholder Management: Aligns service delivery against expectations across boards and divisions.
- Risk & Change Management: Builds and enforces risk frameworks; initiates controlled reforms under time-sensitive constraints.
Technical Expertise
- Quality Systems: Acquainted with ISO 9001+ standards, with a preference for Lead or Internal Auditor certifications.
- Civil Engineering Standards: Deep expertise in quality management, construction specifications, legal frameworks (e.g HS&E guidelines).
- Digital Quality Tools: Experience leveraging e-tools for data-capable project oversight.
Experience & Background
- Team Leadership: History of driving compliance and competence in contractually managed or matricled environments.
- Quality Assurance: Proven track record in over-seeing handover/varsity projects, implementing troubleshooting measures.
- Demanding Environments: Thrives in TfL’s large-scale, mixed-staff setting—interacting with contractors, suppliers, regulators.
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Application Guidelines
How to Apply
- Submit a PDF-formatted CV only (no photographs or links).
- Highlight alignment with the advert’s skills, knowledge, and experience requirements.
- Deadline: 11:59 on Monday, 20 July 2024. Early closure may occur if sufficient applications are received.
Compliance & Culture
Vetting & Integrity
TfL values honesty and safety above all else. Your application will be checked thoroughly before moves progress. Details are outlined in our Vetting Charter.
Equality, Diversity & Inclusion
We actively promote a fair, inclusive working environment. As a Disability Confident Employer, if you meet the essential criteria, you are entitled to an interview.
Benefits Overview (for reference only—details adjust by grade)
- Pensions: Access to a Final Salary Scheme.
- Travel: Free public transport, 75% reimbursement for home/national rail travel.
- Leave: 29 days paid annual leave plus UK public holidays.
- Wellbeing:
- Discounted travel (e.g. Eurostar)
- Tax-efficient cycle-to-work scheme
- Employer-subsidised healthcare
- Retail, leisure and health concessions
- Flexibility: Hybrid working pursued where possible.
Fully flexible interview/assessment date-making applies, though priority booking is likely.
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