Williams Trade Supplies
Trade Counter Assistant - Brighton
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Position: Trade Counter Assistant
About the Role
Salary: Up to £29,000 per annum DOE Hours: 40/hour MON-FRI 08:30 – 17:00 or 07:00 – 15:30 (rota-based) – No weekends! Location: Williams, Brighton
If you're aiming to join a company honoured for five years on the ‘Top 100 Best Companies to Work For’, read on!
We’re seeking a Trade Counter Assistant to join our bustling and friendly team in Brighton! This varied role includes customer service on the trade counter and over the phone, alongside occasional warehouse duties and local deliveries.
Dedicated or planned use of a driving licence for deliveries would be beneficial but isn’t mandatory.
Where Do I Fit In?
We’re an independent plumbing and heating merchant, and we thrive on enthusiasm, teamwork, and those who are eager to deliver exceptional customer service.
Ideally, you’ll bring:
- Closely working with tradespeople or prior experience in plumbing/heating merchants, builders’ stores, DIY/hardware retailers, or wholesale trade – not essential, but advantageous! –
- Keen communication skills –
- A mind for detail and organisation – responsible for stock management, picking orders, and distributing stock accurately –
- The ability to stand for long periods with flexible physical aptitude for warehouse tasks –
- Basic hands-on ability for delivery tasks and the occasional warehouse hands-on operation.
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Key Responsibilities
- ** primary focus:** Handling trade counter inquiries and customer servicing.
- Warehouse duties:
- Stock rotation, restocking shelves, and ensuring tidy and efficient operations.
- Order picking and prepping for delivery.
- Incoming goods: reception, checking, and proper stock liasoning.
- Branch upkeep: General maintenance and attendance to the workspace.
- Local deliveries: Ensuring accurate delivery of products to clients in our vicinity.
- Quoting: Assisting with accurate product/quote generation for customers.
Requirements & Desirables
Most valuable assets we seek today:
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- Familiarity with plumbing/heating product ranges (ideal but not required).
- Passion for supporting your team, contributing flexibility with adaptable tasks.
- Excellent customer service mindset.
- Keenness to learn, grow, and progress within the business!
Benefits Package
We value what drives our team and offer perks for that too:
- 33 days annual leave (accrues over time).
- Tailored training and development opportunities.
- Discounts on our full product range.
- Opportunities for leisure for you & family including (exclusive shopping and gym affiliation).
- Comprehensive private medical insurance.
- 24/7 Employee Assistance Programme / Support.
- Cycle-to-work & car leasing schemes.
- Contributory pension scheme & Life assurance.
Join us today and register for a feature role as our next Trade Counter Assistant – your future with us starts now!
Applicants – apply today! This role awaits you!
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