NWG (Northumbrian Water Group)
Trade Effluent Advisor
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About The Role
Trade Effluent Advisor
Working hours: Full time 37 hours per week
Permanent
Salary from £45,475 - £53,500
Location: Washington (Hybrid)
Are you passionate about caring for the environment? We have an exciting opportunity to join our Wastewater Quality and Compliance team as a Trade Effluent Advisor, working with your colleagues to support us in managing trade effluent discharges and providing excellent service for our customers, communities, and the environment.
The role involves ensuring that discharges of trade effluent into our sewerage network are carefully assessed and managed to prevent harm to the environment. You will be responsible for the issue of consents to discharge to our customers and ensuring continued compliance with environmental conditions, which can involve taking samples and reviewing chemical analysis.
You’ll be working with customers and stakeholders to ensure that our discharges of treated effluent comply with our environmental permits and working alongside colleagues to undertake investigations and site visits.
The role involves onsite technical investigations, accurate evidence gathering, and you will be responsible for the completion of investigation reports, providing feedback and advice to customers and stakeholders to maintain and improve our environmental compliance.
You’ll be self-motivated and able to prioritise a demanding workload to ensure site visits are carried out in a timely manner, discharge consents are issues in accordance with service level agreements and follow up actions and communications are fulfilled.
This role supports a wide number of colleagues across the wastewater directorate to help them achieve strategic objectives.
About You
We’d really like to hear from you if you are genuinely committed to improving our environmental performance.
We’re looking for the successful candidate to have the knowledge and experience of wastewater collection and treatment systems, along with excellent customer service skills. Knowledge and understanding of regulatory frameworks is desirable but not essential, and you should have experience of Quality, Environmental and Health and Safety procedures.
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You’ll have proven experience of being a strong team player, involving and supporting others in problem-solving and decision-making processes, along with effective relationship management and networking ability (across all areas of the business and with external stakeholders).
We’re looking for you to have excellent communication and interpersonal skills, along with highly developed literacy, numeracy, and problem-solving skills. You will be motivated to embrace innovation and to look for and highlight potential improvements in ways of working.
The role requires a full and valid driving licence with the ability to travel around the Northumbrian Water region and the use of your own vehicle.
About Us
Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
NWG At a Glance:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
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Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.
Our Benefits
We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:
- Generous holiday entitlement starting at 26 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
- Company pension scheme, where we’ll double match your contributions up to an employer contribution of 10%.
- Free access to local attractions.
- A fantastic discount scheme, with savings on days out, shopping, travel and more.
- Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
- Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
- Financial wellbeing support – access our community savings scheme, financial education and low-cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
- Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.
Please note this role will require a DBS to be completed prior to employment
About Us
NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.
We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.
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