Howdens
Trade Sales Counter Person
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Trade Counter Salesperson – UK Depots
Join the UK’s No.1 Trade Kitchen Supplier, Howdens, and become a key part of our team as a Trade Counter Salesperson.
Be the first point of contact for our trade customers, building lasting relationships and converting every interaction into sales. If you thrive on customer engagement, problem-solving, and meeting sales targets, this role is made for you.
About the Role
As a Trade Counter Salesperson, you’ll:
- Build product knowledge quickly to advise customers on practical solutions.
- Manage your own account base, including leads and new business opportunities, contributing directly to revenue growth.
- Sell face-to-face and over the phone, explaining products and services with expertise.
- Collaborate with a dynamic team to ensure smooth depot operations.
- Supplement sales work with operational tasks to keep the depot running efficiently.
You’ll join a busy yet supportive team where honesty, reliability, and teamwork drive success.
What We Can Offer You
- Competitive salary, top-tier bonuses, and depot incentives
- Excellent pension plan (up to 12% company contribution)
- Up to 32 days’ annual leave (including bank holidays), with holiday entitlement rising with service
- Generous staff discount on Howdens products
- Buy-as-you-earn share scheme
- 40-hour working week (no evenings, Sundays, or bank holidays)
- Virtual GP access & wellbeing support for you and your family
- Strong team culture—growth, trust, and shared success
What We’re Looking For
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- Experience in sales, retail, or customer service (ideal but not essential).
- Strong sales drive—motivated by hitting targets and delivering exceptional service.
- Adaptability & resilience—comfortable managing a fast-paced, varied workload.
- Genuine people skills—confident, friendly, and relationship-focused communicator.
- Clear product explanation—able to advise trade customers effectively.
- Team player—proactive, supportive, and committed to depot performance.
Your Responsibilities
You’ll be responsible for:
- Delivering outstanding customer service, handling enquiries confidently and professionally.
- Exceeding individual targets while contributing to the depot’s overall sales performance.
- Converting leads into sales through face-to-face and telephone interactions.
- Processing orders, providing pricing/quotations, and managing customer delivery expectations.
- Supporting warehouse operations when needed to maintain efficiency.
- Ensuring compliance with health and safety standards.
Why Work Here?
- First-time excellence: Our commitment is to get things right—for our customers and our team.
- No ego, just teamwork: We pull together, with decisions led by a collective sense of respect.
- Fast-paced, honourable environment: (Busy, yes—but structured teamwork ensures success.)
- Fair rewards for team performance: Universal team bonuses reflect shared success.
- Corporate values with human hands: We live by "Worthwhile for ALL", valuing both growth and inclusion.
Guided by the philosophy that trust is built by doing what you promise, we continually move forward with integrity.
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How to Apply
If this role aligns with your ambition to build and develop your career in sales—where opportunity is matched by team spirit, then we’d love to hear from you.
About Howdens
A FTSE 100 company, Howdens Joinery operates 900+ depots nationwide, employs over 11,000 staff, and achieved £2.3bn in sales last year. Amid steady growth and successful expansion, we remain a local, values-driven firm rooted in tradition.
Why Choose Howdens?
- Fast-paced, entrepreneurial opportunities in combined environments—both commercial success and personal development—are core to our model.
- Recognition: Named one of "10 Best Big Companies to Work For" by [BCW], for reasons like:
- Competitive rewards
- Career growth
- A culture that thrives on inclusivity and mutual respect
For a truly worthwhile experience, our team culture ensures upskilling, career paths, and supportive opportunities at every level.
Inclusivity & Accessibility
Howdens prides itself on being Worthwhile for ALL. We work to foster an inclusive environment, actively supporting your application process. If adjustments are needed during recruitment, kindly email [recruitment@howdens.com] with the job title and location for tailored assistance.
Legal Note
We encourage valid UK work permits by policy—Howdens does not sponsor employment for current depot roles. We appreciate your understanding.
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