Trade Supplier apprentice

A trade supplier apprentice is required for a leading electrical wholesaler. The candidate will start in the warehouse and learn all the products of warehouse management and then move onto sales counter and sales office. Fantastic career progression opportunity for the right candidate.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

Requirements

• Desirable qualifications: English (grade 4-9), Maths (grade 4-9)
• Communication skills
• Problem solving skills
• Number skills
• Team working
• Initiative
• Physical fitness
• Timekeeping
• Enthusiasm
• Keen to work and study
• Ability to communicate confidently to internal and external customers about the company and how it operates
• Ability to identify and communicate relevant persons if a threat or risk to the business is identified
• Ability to use appropriate techniques and forms of communication to put customers at ease and gain their trust
• Ability to deliver customer service that exceeds customer expectations
• Ability to identify customer requirements and refer them onwards in an appropriate manner
• Ability to assist customers in exploring product ranges and alternative and complementary products and services, based on fundamental underpinning product knowledge
• Ability to identify customer requirements, matching them to the trade supplier’s products and services
• Ability to deliver accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required
• Ability to secure a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction
• Ability to apply basic merchandising techniques used within the business
• Ability to apply key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions
• Ability to communicate with customers using various methods and systems appropriate to the situation
• Ability to apply key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation
• Ability to process information, to the key standards of data protection, security and intellectual property rights
• Ability to process and record the receipt, storage, assembly and despatch of goods
• Ability to receive stock, despatch customer orders and process returns in line with company processes
• Ability to load/unload supplier and contractor vehicles
• Ability to use technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
• Ability to demonstrate the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others
• Ability to comply with legal requirements to minimise risk and build customer confidence
• Ability to minimise disruption to the business and maintain the safety and security of people at all time
• Ability to take appropriate action if a breach of H&S regulations is identified
• Ability to contribute to the success of the team and the business by building two-way trust and working within a team
• Ability to collaborate with colleagues to resolve problems
• Ability to manage personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence
• Ability to demonstrate effective time management through planning and prioritising own workload
• Ability to identify own strengths, weaknesses and development needs