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Trading Assistant - Local
Customer Service Team Member (Store Colleague) – Sainsbury’s
About the Role
As part of a small, energetic team, you will play a vital role in ensuring every aspect of the store is ready for customers, delivering a speedy, convenient, and excellent shopping experience.
Key Responsibilities
- Working across multiple store functions, including:
- Store replenishment – Collecting stock from warehouses using heavy roll cages (up to 15KG) to replenish shelves efficiently.
- Customer service – Assisting at checkout desks, supporting with deliveries, and maintaining the store’s presentation while keeping it clean and tidy.
- On-demand grocery ordering – Picking and selecting high-quality products on the shop floor to fulfil Click & Collect and on-demand orders.
- Customer engagement – Providing friendly, proactive assistance, answering questions, and making product recommendations.
- Fresh produce handling – Checking dates on grocery and fresh items to ensure quality standards.
What Makes a Great Sainsbury’s Colleague
- Customer-focused attitude: Be welcoming, enthusiastic, and eager to help customers every day.
- Adaptability & teamwork: Thrives in a fast-paced, physical environment, ready to support the team in high-energy situations.
- Ownership & initiative: Takes responsibility for tasks, problem-solves, and adapts quickly in a dynamic retail setting.
- Flexibility & multitasking: Committed to working in various store areas, from stocking and checkout to customer service.
- Tech-savvy: Quick learner of digital tools and new technology to streamline processes.
- Attention to detail: Ensures the store is clean, organised, and visually appealing for a seamless shopping experience.
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Benefits at Sainsbury’s
We invest in your success with market-leading benefits, training, and support:
- Discounts:
- 10% off at Sainsbury’s, Argos, Tu, and Habitat after 4 weeks.
- 15% off Sainsbury’s every Friday & Saturday (once eligible).
- 15% off Argos on every pay day.
- On-site perks: Free food and hot drinks available in all stores.
- Generous holiday & leave: Based on hours worked, plus maternity and paternity leave.
- Pension scheme: We match 4–7.5% of your contributions.
- Share schemes: Access to Sainsbury’s shares at discounted prices.
- Extra savings: Exclusive deals on gym memberships, holidays, restaurants, and retail offers.
- Wellbeing support: Confidential Employee Assistance Programme for guidance on personal or professional matters.
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Sainsbury’s Vision & Culture
"We’re the most trusted retailer, where people love to work and shop."
We’re empowered by our colleagues’ talent, creativity, and diversity to deliver exceptional service. Our investments in training, development, and wellbeing ensure our teams feel supported, engaged, and motivated—because our greatest asset is our people.
HR’s Role in This Vision
azon (corporate page) ify you want to see more about how we build ‘Great Places to Work’, explore our culture and values.”
Sainsbury’s Corporate Vision & Values
Note: Positions fill fast! Apply early to avoid disappointment. For application updates, contact the specific Sainsbury’s store you’ve applied to. Find store details here.
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