Responsibilities

• Site Operations: Assist with the daily maintenance of the website, including updating product listings, promotional campaigns, and category content
• Trading Support: Help manage the onsite trading calendar, ensuring all promotional activity is executed accurately and on time
• Performance Reporting: Support the Ecommerce Trading Manager in compiling weekly and monthly performance reports, tracking key KPIs like conversion rate, traffic, and revenue across regions
• Content & SEO: Assist with SEO implementation by updating meta-data, landing page content
• Cross-functional Collaboration: Work closely with the Design, Product, and Marketing teams to ensure brand consistency and effective communication across all customer touchpoints
• Quality Assurance: Regularly audit site journeys to identify bugs, broken links, or inconsistencies in messaging, ensuring a smooth user experience
• Project Support: Provide administrative and operational support for ongoing site optimization projects

About You

• Data-Driven: A keen eye for detail and the ability to interpret data to help make informed decisions
• Communication: Excellent communication skills, with the ability to coordinate effectively across different departments
• Mindset: A creative, "can-do" attitude with a genuine interest in site design, user journeys, and online trading
• Organization: Proven ability to manage multiple tasks and prioritize workload in a fast-paced environment

Nice to Haves

• Experience: Previous experience or strong interest in ecommerce, digital marketing, or web operations
• Technical Skills: Familiarity with Content Management Systems (CMS) and web analytics tools (e.g., Google Analytics). Exposure to tools like Tableau is a plus

What’s it like to work at MOO?

MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.

That’s why we offer 19 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare and life insurance. We also offer flexible work schedules with hybrid and remote working for certain roles.

Diversity Statement

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.

As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.