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The TP ICAP Group
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award-winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.
Role Overview
The Trading Venue Operations function is the first line of support for our brokers and traders, the role is essential to keep the business moving due to the ever-growing requirement for technology integration in our broking business. The role encompasses a wide range of activities and engagement with stakeholders across multiple departments as well as our front office staff.
Role Responsibilities
- Market Support
- Broker support
- Trade issue investigation
- Trading application support and investigation
- Market Control
- Instrument/curve creation and configuration
- Client/account onboarding and maintenance
- Trading and settlement holiday amendments
- Maintain client credit matrix for selected products
- Client Services
- Deployment of ICAP’s trading platforms, either by internet or Java webstart
- Technical support
- STP and API support
- Liaise with 3rd parties such as ION, Markit, Traiana, ICE, Reuters
Experience / Competences
Essential
- High technical competency
- Strong client-facing skills
- Service-oriented with a good understanding of trade flows
- Experience in a support role from a market or technical perspective
- Excellent written and verbal communication skills
- Strong team player with a high level of commitment
- Takes ownership of issues through to resolution
- Good problem-solving skills
- Honest and trustworthy, with an open communication style
- Motivated and highly organised
- Ability to provide guidance and support to others
- Flexible and willing to work additional hours when required to meet business needs
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Desired
- Equities knowledge
- Knowledge of Exchange Traded/Matched Principal cash equities and Exchange Traded/Name Give Up derivative products
Role Band & Level
Professional/4
#LI-ONSITE
#LI-ASO
Not The Perfect Fit?
Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.
Company Statement
We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.
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Location
UK - 135 Bishopsgate - London
Connecting clients, communities and colleagues for sustainable growth
TP ICAP connects people, platforms, ideas, and insight across the world’s financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities.
Work with us
Joining TP ICAP puts you at the heart of markets that matter. You’ll have the freedom to innovate and act on your initiative. We’ll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that’s there to set you up for success.
More about us
TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group. Connections are at the heart of what we do. We combine our people’s know-how with the latest technology to improve price discovery, trade execution and liquidity flow. Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth. And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It’s what makes TP ICAP a mainstay in the global markets, now and in the future.
TP ICAP. We connect.
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