Irish Community Services
Trainee Advice Officer
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Deadline - 5pm: Friday 24th July 2026
Trainee Advice Officer - Part Time
Please read the full job description on our website before applying.
Post status: Part-Time (28 hours per week) / In Office - Monday, Tuesday, Thursday & Friday (9am-4:30pm).
Salary: London Living Wage - £14.80p/h
Contract Term: 12 months initial contact: Continuation subject to funding
Holidays: 23 days plus bank holidays
How to Apply: Complete the application form and email to office@irishcommunityservices.org.uk with 'Trainee Advice Officer' + 'your name' in the subject line.
We are looking for a dynamic, motivated, and enthusiastic person to join the Irish Community Services team as a Trainee Advice Officer. The successful candidate will have the opportunity to achieve an Advice & Guidance qualification, as well as support a project that works with the local Irish community and others, including Travellers and people from other ethnic groups.
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Our advice service provides current information, advice, and practical help with completing forms covering a wide range of issues including welfare, disability and unemployment benefits; housing, homelessness, and debt; social services assessments and back to work support.
Main Responsibilities
- To attend workshops & training related to providing Advice & Support.
- To provide information, advice, and advocacy in relation to welfare, disability, and unemployment benefits; housing and homelessness; debt; getting back to work, help with writing a CV and job search, consumer problems, and returning to Ireland.
- To assist clients with the completion of forms.
- To manage a caseload effectively, maintaining accurate client case records in accordance with the AQS (Advice Quality Standard) and ICS file management procedures.
- To work in partnership with other agencies to enable access to statutory and local voluntary services.
- To attend weekly outreach hubs across Greenwich, Bexley & Lewisham.
- To represent ICS at Advice forums and other relevant external meetings.
- To undertake additional duties as and when required by your line manager.
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