Canopius
Trainee Claims Adjuster - Casualty and Financial Lines
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The Role
Canopius has combined Casualty and Financial Lines underwriting and claims teams who work collaboratively to deliver exceptional customer service and innovative claims solutions across global markets.
We are seeking a motivated and detail-oriented individual to join the Casualty and Financial Lines Claims team as a Trainee Claims Adjuster.
This is an excellent opportunity for an entry-level candidate or recent graduate to begin or develop a career in the London insurance market.
The role will involve working across both Casualty and Financial Lines teams, building foundational knowledge before developing a potential specialism. The portfolios encompass a broad range of risks, including:
- Casualty (General Liability, Product Liability, and Medical Professional Liability – largely US risks)
- Financial Lines (Directors & Officers, Crime, Professional Indemnity – global risks)
The variety of claims provides a unique opportunity for the successful candidate to gain exposure to a wide variety of claim types, jurisdictions, and industries, while working closely with internal stakeholders and external partners.
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The successful candidate will benefit from structured training to develop the required technical and commercial capabilities, exposure to complex global claims, and the opportunity to build a career within a collaborative and high-performing team.
Key Responsibilities
- Develop a thorough understanding of claims within the Casualty and Financial Lines portfolios.
- Support the handling of claims from notification to resolution, progressively taking ownership of claims within your authority level.
- Ensure claims are adjusted in accordance with the Canopius claims manual and values, delivering the highest service to all our customers.
- Support accurate reserving and reporting for all claims within the portfolio in accordance with the Canopius reserving philosophy.
- Nurture and maintain collaborative working relationships with internal and external stakeholders, including underwriters, actuaries, and brokers for the relevant classes of business.
- Assist with the instruction and management of experts to ensure best outcomes.
- Actively participate in internal training and development programmes.
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Skills and Experience
- Strong organisational, analytical, and problem-solving skills, with the ability to prioritise and escalate appropriately.
- A passion for learning and a keen interest in current world events.
- Preference given to candidates with knowledge of the Lloyd’s insurance market and an understanding of the claims function (not essential).
- A desire for excellence and high personal standards.
- Excellent, impactful communication – open, honest, warm, and respectful.
- Ability to act with honesty, integrity, and fairness at all times.
- A positive, enthusiastic, and confident disposition.
- Willingness toward professional development, including qualifications.
- Proficiency in Microsoft Office.
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