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New Business Advisor
Location: Manchester Brand: LRG Salary: £27,000 OTE, Commission uncapped Hours: Monday–Friday, 9:00am–5:30pm
About LRG
LRG are an award-winning national property company, committed to growth, development, and perfection. With over 200 branches across England and Wales, they deliver an outstanding customer experience by investing in their team at every level. Driven individuals have the opportunity to achieve their career aspirations in a company built on quality and ambition.
About the Role
Reporting to the Team Leader, LRG are seeking a Customer Service Advisor to join their dedicated team in Manchester. As a Customer Advisor, you will be the critical point of contact, ensuring clients receive the highest level of support and service. Your key responsibilities include:
- Handling customer inquiries
- Booking appointments and managing leads
- Providing product/service information
- Cross-selling and upselling additional LRG services
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Key Responsibilities
- Outreach to existing and prospective clients to discuss LRG offerings
- Delivering exceptional customer service, building relationships, and fostering trust
- Processing online applications and converting them into appointments or branch leads
- Supporting the sales process by promoting LRG’s products and services, including:
- Identifying upselling and cross-selling opportunities
- Working toward achieving manager-appointed KPIs
Requirements
LRG are looking for candidates with:
- Outstanding communication and interpersonal skills
- Strong time management and organisational abilities
- The ability to educate customers on LRG’s full range of services
- A highly motivated, career-focused mindset
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What We Offer
- A proven track record of career growth and advancement
- Industry-leading training and continuous professional development
- A supportive and collaborative team environment
Benefits
- Competitive base salary + uncapped commission
- Quarterly and annual performance awards
- Salary-sacrifice pension scheme
- Generous holiday allowance (increasing by 1 day per year, up to 5 extra days upon qualifying)
- Equal opportunities and diversity inclusivity
LRG is an equal opportunities employer. We encourage applications from all backgrounds and are committed to fostering excellence within the real estate industry.
Note: LRG does not use recruitment agencies for hiring. Applicants must apply directly through our Internal Recruitment team; all unsolicited CVs and agency referrals will not be considered.
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