North Tees and Hartlepool NHS Foundation Trust
Trainee Health Care Support Worker
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Please note: This vacancy may close early once sufficient applications have been received.
About the Role
We are looking for caring, compassionate, and motivated individuals to join our team as Healthcare Support Workers. As a valued member of the multidisciplinary team, you will provide high-quality, person-centred care, supporting patients with personal care, mobility, nutrition, hydration, and maintaining their comfort, dignity, and independence.
Responsibilities
Working alongside registered healthcare professionals, you will assist with monitoring and recording patient information, including weight, fluid intake, and nutritional status, while promptly escalating any concerns. You will play an important role in supporting patient safety, wellbeing, and recovery through compassionate and respectful care.
You will be expected to uphold Trust values and comply with all policies relating to patient safety, infection prevention and control, equality, dignity, and respect. This role offers an excellent opportunity to begin or develop a career within the NHS.
As a Band 2 Healthcare Support Worker, you will be supported to complete the Care Certificate and Functional Skills qualifications where required, with opportunities for ongoing learning, development, and progression.
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Communication and Collaboration
As a Healthcare Support Worker, you will communicate effectively and compassionately with patients, relatives, carers, colleagues, and members of the multidisciplinary team, helping to deliver safe, high-quality, person-centred care. You will adapt your communication style to meet individual needs, recognising and overcoming barriers to communication while seeking guidance from registered professionals when required.
You may support patients and families who are experiencing distress, anxiety, life-changing, or life-limiting circumstances, responding with empathy, professionalism, and respect. You will promptly report and escalate concerns, incidents, or changes in a patient's condition or behaviour to ensure appropriate assessment and intervention. Working collaboratively with colleagues, you will contribute to the delivery of safe and effective care through accurate and timely communication.
You will promote equality, diversity, dignity, and inclusion, respecting each individual's customs, beliefs, values, and preferences while ensuring non-discriminatory care for all patients.
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About the Organisation
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Contact Information
For further details / informal visits contact:
- Name: Emma Roberts
- Job title: Associate Director of Nursing
- Email address: emma.roberts71@nhs.net
- Telephone number: 07881845855
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