Trainee Property Manager

This is a fantastic opportunity for someone to work in a fast-paced office, lettings properties in Cheltenham, Gloucester and surrounding areas. The team pride themselves on offering the best service to their landlords and tenants, and they are looking for a team member who can continue to offer an exceptional service. We are looking to recruit someone that’s ambitious, self-motivated and passionate about overall customer service. You will be responsible for:

• Productivity, efficiency, and retention of clients.
• Ensuring compliance, projects, implementing new processes and strategies and continual improvement. -Maximising any opportunities.
• Ensuring both you and the team deliver excellent customer service.
• Working on your personal development. -Role model effective and efficient communication within the branch and across the business. -Contribute to the team discussions and development of company growth. Skills and experience required to be a successful Trainee Property Manager - Experience in property would be an advantage but is not essential, we are looking for someone who wants to accelerate their career Demonstrable Administration experience Proven experience working within a team Outstanding customer care/customer service experience Resilient, positive, organised, numerate and detail-oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) General Roles & Responsibilities Company meetings Attend and be involved in company meetings. Attend and partake in Department Meetings (Both weekly & Monthly) Ensure companywide standards, processes and procedures are upheld. Maintain the Staff standards for appearance, attitudes, and behaviours Ensure you achieve/exceed your personal and company targets Follow and partake in training and development Perform to a high standard in all aspects of your work Accountability for your managed portfolio & ensure processes followed Achieve add-on services KPIs Following company processes from start to finish. Deliver company processes. Deliver Quality Standard Compliance checking/ensuring legalities & company processes are correctly adhered to. Staff Benefits- 30 days annual leave, including bank holidays, with additional days earned for years of service. Your Birthday off An additional day of annual leave for length of service, one day per year served Longevity of service rewards/Bonus Corporate team building day Mortgage brokerage service paid for by Move* Mental Health Support Additional gifted annual leave during the month of your wedding Enhanced Parental Leave Work mobile phones & Laptop Competitive salary with uncapped commission and bonus structure. Ongoing professional development with regular company training. Use of pool car Industry qualifications and membership fees paid for Clear progression paths for career development Cycle to work scheme Pension Company events. This is a unique opportunity for a driven individual to make an impact in a dynamic, high-performing team. If you’re ready to accelerate your career and be part of a fast-growing agency, apply today! Salary £23,000-£28,000 Per Annum DOE Monday-Friday 8.30 - 17.30