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Dunbia Group

Trainee Technical Account Manager

Cross Hands
Posted 2 days ago
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Trainee Technical Account Manager

Trainee Technical Account Manager – Cross Hands Site

Location: Cross Hands Department: Food Safety & Quality

An exciting opportunity for a highly motivated, career-focused individual to join Dunbia’s Food Safety & Quality team, supporting key UK retailers while advancing their professional development.

About the Role

As a Trainee Technical Account Manager, this role offers personal growth, dynamic responsibility, and the chance to drive customer relationship initiatives while collaborating with a high-performing Technical team.

Key Responsibilities

  • Work collaboratively between customers and the company to deliver Food Safety & Quality requirements across technical and wider site functions.
  • Develop strong relationships with both customers and site teams to position Dunbia as the supplier of choice.
  • Uphold the integrity of the company through positive, constructive actions and professional conduct.
  • Represent the Food Safety & Quality department at customer meetings, including development gate meetings, technical reviews, and product assessments.
  • Coordinate and host customer visits and audits, managing follow-up actions effectively.
  • Liaise with the New Product Development team to address food safety aspects of new product launches.
  • Track and improve KPIs through targeted actions with site teams.
  • Review primary packaging artwork (sleeves, labels) to ensure legal compliance and accuracy.
  • Manage raw material & finished product specifications and factory quality attribute sheets.
  • Conduct product assessments to ensure adherence to agreed standards.

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Requirements

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As a candidate, you must:

  • Have 1+ years of experience in the food industry (preferred).
  • Hold a qualification in science, food science, or a related discipline at a higher education level.
  • Understand retailer expectations and operational environments.
  • Demonstrate strong organisational skills for managing multiple projects.
  • Possess knowledge of food science, legal labelling, audit requirements, and technical specifications.
  • Confidently engage with customers and stakeholders in a fast-paced setting.
  • Excel in both written and verbal communication across all levels.
  • Be able to work collaboratively within a team and independently.
  • Be proactive in expanding knowledge beyond core experience.

Additional requirements:

  • Full and valid UK driving licence.
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Skills

Food Industry Experience
Organisational Skills
Food Science Knowledge
Legal Labelling Understanding
Audit Requirements Knowledge
Effective Communication
Team Collaboration
Customer Management

Location

Cross Hands, Wales, United Kingdom

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