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VIVO Defence Services

Trainee Technical Services Manager

Harrogate
£27k – £30k/yr
Posted 7 days ago
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Job Opportunity: Trainee Technical Service Manager (Apprentice TSM) – RAF Menwith Hill

Who We Are

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. We combine experience and innovation to deliver exceptional service.

What We Do

We put our Customers and Families First, ensuring smooth operations, from reactive repairs to major projects. Our four core values—open, caring, agile, and collaborative—shape every aspect of what we do.

Location & Details

  • Site: RAF Menwith Hill
  • Contract Type: Permanent, Full Time
  • Salary: £27,000–£30,000 (competitive salary)
  • Eligibility: British Nationals (due to DV Clearance requirement)

The Role

About the Position

This is more than a job—it’s the beginning of a structured career in facilities management, offering: ✔ Real-world responsibility from day one ✔ Hands-on mentorship from experienced professionals ✔ Clear progression into a fully qualified Service Manager role

As a Trainee Technical Service Manager, you’ll:

  • Manage complex military accommodation estates
  • Deliver safe, efficient, and compliant facilities services
  • Work in planning and execution of essential repairs, maintenance, and projects

Key Responsibilities

Facilities Management & Operations

  • Gain expertise in managing facilities operations, including:
    • Reactive repairs and planned preventative maintenance (PPM)
    • Implementation of JSP 375 (compliance standards)
    • Adherence to SFG20 (maintenance standards)
  • Learn to use CAFM systems like MAXIMO for:
    • Managing work orders
    • Tracking assets
    • Supporting forward planning

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Project Management & Compliance

  • Contribute to small-scale projects, gaining experience in:
    • Project management methodologies
    • Legal compliance and CDM regulations
  • Develop understanding of industry frameworks and health & safety protocols

Stakeholder Engagement

  • Collaborate with DIO, Base Operations, and supply chain partners
  • Build professional relationships to resolve challenges efficiently

Safety & Culture

  • Promote a positive safety culture on and off-site
  • Work with contractors to maintain high operational standards

What We’re Looking For

Successful candidates will demonstrate:

  • Strong work ethic and proactive mindset
  • Enthusiasm for facilities management and long-term career growth
  • Excellent communication skills (written and verbal)
  • Teamwork ability and attention to detail
  • Willingness to learn in a dynamic environment

Education & Qualifications

  • GCSEs in Maths & English (essential)
  • Further relevant qualifications or experience is a plus

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What We Offer

Career Development

  • A structured apprenticeship programme leading to a recognised qualification
  • Expert mentorship from experienced VIVO leads
  • Hands-on training in industry-compliant systems and regulations

Competitive Benefits

  • 6% employer-matched pension contribution
  • 25 days annual leave
  • Single private medical cover
  • Life assurance (2x annual salary)
  • 1x professional subscription per year

Important Notes

  • Security clearance requirement: Successful candidates must gain DV Clearance (Full)
  • Eligibility: Applicants must be British Nationals
  • Flexibility: Discussions around flexible working are welcome

About VIVO (Defence Services)

VIVO Defence Services is a joint venture between Serco and EQUANS. Our recruitment process may involve sharing CV details with VIVO, Serco, and EQUANS.

We are committed to: 🌈 A diverse and inclusive work culture 🤝 Reasonable adjustments at every stage 💡 Hybrid work opportunities where applicable

Note: Disability-friendly policies apply—applicants meeting minimum requirements are encouraged to apply.


Are you ready to kickstart a rewarding career where your skills will matter? Apply now.

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Skills

Facilities Management
Project Management
Health and Safety
Compliance Frameworks
Communication Skills
Teamwork
Attention to Detail
Problem Solving

Location

Harrogate, England, United Kingdom

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