The Insolvency Service
Trainer - Criminal Investigations
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Birmingham, Manchester
Job Summary
The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.
Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.
We offer full-time, job share and flexible ways of working in this role. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, through our Engagement network or in their own local communities via volunteering opportunities.
The Insolvency Service is a great place to work, learn and grow your career!
The Enforcement Group (TEG) aims to deliver and promote a range of investigation and enforcement activities, both civil and criminal in nature, to support fair and open markets. We do this by effectively enforcing the statutory company and insolvency regimes, maintaining public confidence in those regimes, and reducing the harm caused to victims of fraudulent activity and to the business community.
As a result of recent changes to legislation, an expansion in our remit to support a growing cross-government anti-money laundering priority, we are increasing our investigative capabilities. Subsequently, we require to adapt our training strategy, increase our training delivery capabilities ensuring we contribute to our Investigation and Enforcement Strategy for 2026-2030
These training roles within TEG has been created to build the resilience we will require to grow these functions.
Job Description
Supported by and reporting to the Strategic Lead for Training the post-holder will have responsibility for the design, development and delivery of bespoke training programmes as well the facilitation of internal and external courses to support our criminal investigators and managers.
The role has a national and regional responsibility. The successful applicant will have a responsibility to support the investigators within region but also operate across the United Kingdom. Therefore a degree of travel and overnight stays will be expected.
There are 2 positions advertised. One role is based at our North West Regional Centre in Manchester and the other in our West Midlands Regional Centre in Birmingham.
Each role has a dual area function. You will have responsibility for supporting staff in your region, i.e . North or Midlands and West and in addition have a national role for facilitating and delivering training across the U.K. when required.
You will have the opportunity to influence and shape our learning programmes, playing a part in ensuring the efficient and effective delivery of enforcement training across our investigation teams and potentially our wider investigative disciplines.
You will be responsible for ensuring that our investigators, managers and leaders have the capability we need to deliver our business priorities as these functions grow.
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You will work with colleagues across the agency, both at your regional office and on a national basis notably investigation leads, investigators, People & Communication, Capability and the other internal and external Business Partners.
The post will also provide an opportunity to liaise with colleagues from other parts of the Civil Service, to ensure that what we deliver is aligned with Government Counter Fraud Profession (GCFP) standards and wider Civil Service requirements.
This role would suit someone who has experience in developing discrete areas of learning within the criminal investigative discipline.
Responsibilities
The successful candidate will have the responsibility to:
- design, deliver and implement training programmes in line with agreed priorities
- introduce trainee and/or apprentice training courses for investigators and potentially across our wider investigation teams
- develop, administer and secure the delivery of in-house technical training, ensuring that all training developed meets the CPD training requirements for our investigators
- work with colleagues at all levels within the Enforcement Group and peers across the agency to ensure there is access to learning opportunities which will enable colleagues to take forward their own professional, career and personal development
- create and update materials and guidance as required for the ongoing development and successful delivery of our training programme for criminal investigators
- work with business leads and subject matter experts to identify technical training requirement and develop bespoke training courses and seminars
- develop and undertake quality assurance, standardisation and continual evaluation activities in relation to our training regime.
- source training through external partners and liaising with providers and internal/external presenters as to the delivery of courses
- provide support and advice to learners and assessors/ line managers (e.g. facilitating learner support events) to ensure learners have the maximum opportunity for successful completion of their probation and learning programme
Person specification
- You are able to keep your own and the team's efforts focussed on the goals that really matter and successfully manage, support and stretch yourself to deliver agreed outcomes by being proactive and taking ownership and accountability for decisions and commitments.
- You will have the ability to lead and establish positive relationships with a range of stakeholders to support the delivery of business outcomes and possess good interpersonal skills and communication skills, written and verbal.
- You will be based at your nominated regional centre but on occasion be expected to travel with overnight accommodation to facilitate and deliver training events / conferences. This travel and facilitation may range from 1-5 days depending on the training or event required.
Essential Criteria
- You must possess a professional training qualification which includes the design, delivery and assessment of courses – minimum of Level 4 Certificate in Education and Training, within an investigative background
- experience of having designed or delivered a training strategy or programme
- experience or knowledge of criminal investigations which include best practice, including CPIA and disclosure requirements
- ability to respond quickly, flexibly and effectively to tight deadlines, including an ability to handle multiple competing workstreams
- strong interpersonal skills, with an ability to engage, challenge and influence senior managers and internal stakeholders
- excellent written and verbal communication skills
- well-developed presentation or representation skills with a willingness to present at or facilitate training events
- project management skills and/or excellent planning and coordinating skills
- a full UK driving licence is essential and own vehicle is desirable in order to travel for business need
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Further Information
From 1st October 2026, applicants will be required to meet nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If you want to learn more, visit NSV national requirements (opens in a new window).
Qualifications
Candidates must possess a professional training qualification which includes the design, delivery and assessment of courses – minimum of Level 4 Certificate in Education and Training, within an investigative background
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Communicating and Influencing
- Changing and Improving
We only ask for evidence of these behaviours on your application form:
Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
- You will be required to display knowledge and experience of CPIA and areas of learning within the criminal investigative discipline.
Benefits
Alongside your salary of £48,429, Insolvency Service contributes £14,029 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
We want you to have a good work-life balance and want to support you in all that you do, so we offer a great benefits package including:
- flexible working arrangements and flexi-time
- full time new entrants to the Civil Service and those Civil Servants on modernised terms and conditions will be entitled to 25 days leave increasing on a sliding scale to 30 days after 5 years’ service
- in addition to this you are entitled to 8 public/bank holidays plus an additional day of privilege leave
- competitive maternity, paternity and parental leave
- 5 days paid leave for learning and development
- 5 days paid for volunteering
- a Cycle to work scheme
- staff have access to an employee assistance programme, Workplace Wellness, for confidential, independent support and advice during difficult times in either their professional or personal life
Your pension is a valuable part of your total reward package where the employer makes a significant contribution to the cost of your pension. Your contributions come out of your salary before any tax is taken. This means, if you pay tax, your take-home pay will not be reduced by the full amount of your contribution; and your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire. For more information, visit www.civilservicepensionscheme.org.uk
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.
As part of the sift process, you will be asked
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