Home Support Matters
Training and Development Coach
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About The Role
Home Support Matters is looking for a passionate and driven Training and Development Coach to join our team. This is a key role focused on delivering high-quality training and coaching to ensure our care and support workforce is confident, competent, and compliant with industry standards.
You will play a vital role in developing staff across the organisation, supporting new starters through induction and probation, and ensuring all employees meet Care Quality Commission (CQC) standards and company objectives.
Key Responsibilities
- Deliver engaging induction training for new care and support workers
- Provide mandatory refresher training in line with compliance requirements
- Coach and support staff in the field, helping translate theory into practice
- Complete competency assessments, observations, and sign-offs
- Support staff experiencing performance or capability challenges
- Develop individual learning plans for staff needing additional support
- Maintain accurate training records and digital documentation
- Contribute to the development and review of training programmes
- Work closely with the Quality Team to address performance and quality concerns
- Support preparation for CQC inspections and external audits
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About You
We are looking for someone who:
- Has a genuine passion for training, coaching, and developing others
- Is a confident presenter with excellent communication skills
- Can inspire and support individuals to achieve their full potential
- Is highly organised with strong IT skills
- Demonstrates professionalism, confidentiality, and a positive role model approach
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Essential Requirements
- Experience in the Health & Social Care sector
- Proven experience in training delivery and group facilitation
- Strong written and verbal English skills
- Level 3 PTLLS (or equivalent) or willingness to work towards
- Full UK driving licence and willingness to travel
Desirable
- Experience in a regulated environment (e.g. CQC)
- Experience as a Care Coach or mentor
- Moving & Handling training qualification
What We Offer
- A supportive and collaborative working environment
- Opportunities for continuous professional development (CPD)
- Ongoing training and “Train the Trainer” development
- The chance to make a real difference in people’s lives and careers
Closing Date
29th May
(All successful candidates will be contacted after closing date)
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