Nottinghamshire County Council
Training and Development Officer
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Training and Development Officer
Training and Development Officer
Location: Oak House, Linby, NG15 8LG Type: Permanent Work Pattern: Hybrid (Full Time, 37 hours/week) Salary: £30,024 - £33,699 per annum Closing Date: 12 July 2026, 23:55 Interview Date: 20 July 2026
About Nottinghamshire County Council
Nottinghamshire County Council is dedicated to serving our community with compassion and commitment, fostering a culture of continuous learning and development. Our workforce is equipped to meet the diverse needs of our residents, ensuring high standards of care and service.
About the Role
Nottinghamshire County Council invites passionate individuals to join their Training Academy at the Customer Service Centre as a Training and Development Officer. This role offers a brilliant opportunity for an experienced professional to enhance the skills, confidence, and performance of staff while contributing to long-term workforce growth.
You will collaborate closely with the Training and Development Manager to design, develop, and deliver exceptional training initiatives that support outstanding customer service.
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Key Responsibilities
- Develop dynamic training strategies tied to operational priorities.
- Identify and assess training needs for new and existing staff.
- Design and facilitate engaging, high-quality training sessions.
- Support career pathway development to improve staff retention and satisfaction.
- Foster a culture of continuous learning within the Customer Service Centre.
Essential Requirements
✅ A degree or equivalent in a relevant field (Education, HR, Training, or related discipline). ✅ Demonstrated commitment to continuous professional development. ✅ Strong knowledge of workforce development principles. ✅ Familiarity with Nottinghamshire County Council’s policies and procedures. ✅ Excellent ICT literacy to manage training materials effectively.
Desired Attributes
🔹 Customer Care Commitment – Dedication to exemplary service and mentorship. 🔹 Interpersonal Ingenuity – Outstanding communication skills for building trust. 🔹 Problem-Solving Prowess – Ability to tackle challenges and find solutions. 🔹 Organisational Excellence – Strong management skills to handle multiple initiatives efficiently, including budgets.
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Benefits of Joining Notts County Council
✨ A Place to Belong – Inclusive, supportive, and values-driven workplace. ✨ Professional Growth – Continuous learning opportunities and career advancement. ✨ Work-Life Balance – Flexible, hybrid arrangements to support time for personal and professional life. ✨ Generous Leave – Availability to maintain a healthy work-life equilibrium.
Safeguarding & Equity Commitments
- Nottinghamshire County Council is a Disability Confident Leader, offering guaranteed interviews for eligible candidates.
- Job Share Scheme available for all eligible full-time roles.
- We uphold strict safeguarding standards for children, young people, and vulnerable adults.
- Equal opportunities for all strong candidates, regardless of background.
For more details about disability confidence or job share arrangements, contact Mervyn Busby-Jeavons: 📞 0115 977 3191 ✉ mervyn.busby-jeavons@nottscc.gov.uk
Ready to make a difference? Submit your application today.
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