Nottinghamshire County Council
Training and Development Officer
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Training and Development Officer
Training and Development Officer
Salary: £30,024 - £33,699 per annum
Type: Permanent
Work Pattern: Full Time
Hours per Week: 37
Location: Oak House, Linby, NG15 8LG
Working Arrangements: Hybrid
Closing Date: 12 July 2026 at 23:55
Interview Date: 20 July 2026
About Nottinghamshire County Council
Nottinghamshire County Council is dedicated to serving our community with compassion and commitment. We believe in fostering a culture of continuous learning and development, ensuring our workforce is equipped to meet the diverse needs of our residents.
About the Role
Join us in making a difference as a Training and Development Officer, joining our vibrant Training Academy at the Customer Service Centre. This is a fantastic opportunity for an experienced professional to enhance the skills, confidence, and performance of our dedicated colleagues.
You will collaborate closely with the Training and Development Manager to design and deliver exceptional training that supports outstanding customer service and long-term workplace growth.
Key Responsibilities
- Developing dynamic strategies: creating and implementing training strategies aligned with operational priorities.
- Identifying learning needs: assessing and addressing the training needs of both new and existing staff to ensure they are relevant and effective.
- Delivering engaging training: designing and facilitating high-quality training sessions that inspire and motivate colleagues.
- Supporting career pathways: assisting in creating clear career pathways to improve staff retention and satisfaction.
- Promoting continuous learning: fostering a culture of ongoing development within the Customer Service Centre.
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Requirements
Minimum Qualifications:
- A degree or equivalent experience in a relevant field.
- Evidence of continuous professional development.
Knowledge & Skills:
- Understanding of workforce development principles and practices.
- Familiarity with Nottinghamshire County Council’s policies and procedures.
- Strong ICT literacy to manage training resources effectively.
Desired Traits & Competencies
The Council is looking for candidates who demonstrate:
- Customer Care Commitment: a deep dedication to providing excellent service and setting a positive example for others.
- Interpersonal Ingenuity: exceptional communication skills to build relationships with colleagues and stakeholders.
- Problem-Solving Prowess: the ability to identify challenges and devise effective solutions.
- Organisational Excellence: high levels of organisation to manage multiple training initiatives and budgets efficiently.
What We Offer
- A Place to Belong: Join a friendly, inclusive workplace where everyone feels valued.
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Professional Growth: Opportunities for continuous learning and career advancement.
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Work-Life Balance: Flexible working arrangements to support your personal and professional life.
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Generous Leave: Enjoy a healthy work-life balance with ample leave provisions.
Equal Opportunities
Nottinghamshire County Council is committed to ensuring diversity and inclusion. We strongly encourage applications from candidates regardless of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age, or sexual orientation.
The Council is an accredited Disability Confident Leader Organisation. If you meet the minimum criteria and have a disability, please let us know at the time of applying, and we will explore interview opportunities through our Disability Confident scheme.
We offer a job share scheme for eligible full-time posts (both permanent and temporary).
Safeguarding Commitment
Nottinghamshire County Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to uphold this commitment and complete appropriate background checks.
Contact
For an informal discussion about this opportunity, please contact: Mervyn Busby-Jeavons Phone: 01159773191 Email: mervyn.busby-jeavons@nottscc.gov.uk
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