Nottinghamshire County Council
Training and Development Officer
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Training and Development Officer
Training and Development Officer
Salary £30,024 - £33,699 per annum
- Type of vacancy: Permanent
- Work pattern: Full Time
- Hours per week: 37
- Work base: Oak House, Linby, NG15 8LG
- Working arrangements: Hybrid
Closing Date: 12 July 2026, 23:55
Interview date: 20 July 2026
About the Role
Nottinghamshire County Council is dedicated to serving our community with compassion and commitment. We foster a culture of continuous learning and development, ensuring our workforce is equipped to meet the diverse needs of our residents.
Join our vibrant Training Academy at the Customer Service Centre as a Training and Development Officer.
This is an opportunity for an experienced professional to empower colleagues by enhancing their skills, confidence, and performance. You will work closely with the Training and Development Manager to design and deliver training that aligns with operational priorities, supporting outstanding customer service and long-term workforce growth.
Responsibilities
As a Training and Development Officer, your main responsibilities will include:
- Developing dynamic strategies to create and implement training programmes that align with operational priorities
- Assessing and identifying learning needs of both new and existing staff, ensuring training remains relevant and effective
- Designing and facilitating engaging training sessions that inspire, motivate, and enhance performance
- Assisting in developing clear career pathways to improve staff retention and satisfaction
- Promoting and fostering a culture of continuous learning within the Customer Service Centre
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Requirements
To thrive in this role, you should possess:
- A degree or equivalent experience in a relevant field
- Evidence of continuous professional development
- Knowledge of workforce development principles and practices
- Familiarity with Nottinghamshire County Council’s policies and procedures
- Strong ICT literacy to effectively manage training resources
Key Attributes
We seek candidates who demonstrate:
- Customer Care Commitment: A dedication to delivering exceptional service and setting a positive example for others
- Interpersonal Ingenuity: Exceptional communication skills to build relationships with colleagues and stakeholders
- Problem-Solving Prowess: The ability to identify challenges and develop effective solutions
- Organisational Excellence: High levels of organisation to manage multiple initiatives and budgets efficiently
Benefits of Joining Nottinghamshire County Council
At Nottinghamshire County Council, we offer:
- A Place to Belong: Join a friendly, inclusive workplace where everyone is valued
- Professional Growth: Opportunities for continuous learning and career advancement
- Work-Life Balance: Hybrid working arrangements supported by flexible schedules
- Generous Leave Provisions: Excellent leave policies for a healthy work-life balance
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How to Apply
If you’re passionate about empowering others and ready to make a meaningful impact, we encourage you to apply today.
For an informal discussion about this opportunity, please contact: Mervyn Busby-Jeavons 📞 0115 977 3191 ✉️ mervyn.busby-jeavons@nottscc.gov.uk
Additional Information
Nottinghamshire County Council is an accredited Disability Confident Leader Organisation. If you are a candidate with disabilities and meet the criteria for this role, we welcome your application and would be happy to consider you for a guaranteed interview. Please notify us if this applies to you.
A job share scheme is available for all full-time posts (permanent or temporary, unless otherwise specified).
The council is committed to safeguarding and expects all staff to share this commitment, undergoing appropriate checks.
All candidates are encouraged to apply, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age, or sexual orientation. Diversity and inclusion are central to our values.
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