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Training and event coordinator
Training and Events Coordinator
About the Role
At Siemens Mobility, we believe our people are the cornerstone of our success. We’re committed to nurturing a supportive and inclusive environment where every team member can thrive. Join our global community, where your growth and development are as important as our shared mission to innovate and transform the rail industry.
We are currently recruiting for a Training and Events Coordinator to join our Education and Skills team at the Siemens Mobility Goole site, providing effective and efficient training and event administration service for Siemens Mobility and Education and Skills.
The Training and Events Coordinator will:
- Maintain the integrity of training and safety-critical competency assessment records and filing systems.
- Input data into computer systems, including word processing, spreadsheets, presentations, databases, and specialised software.
- Handle customer and business queries via telephone and email (general enquiries, sales, payments, and invoicing).
- Manage the Academy's day-to-day operations.
- Coordinate the delivery of training courses and events to meet external business, individual, departmental, and company requirements.
Siemens Mobility’s UKI Central Functions provide the necessary strategic support for innovative transportation solutions across the UK and Ireland.
Responsibilities
You’ll contribute to success by:
- Working closely with Senior Management to develop, manage, and deliver training plans and calendars for Siemens Mobility and NTAR.
- Using relevant business systems to coordinate and manage all training events—ensuring trainers, resources, and equipment are in place.
- Handling training requisitions, managing joining instructions, completion certificates, and ensuring course content availability for download.
- Handling general bookings, pre-event queries, and social media support.
- Processing payment enquiries (PO and Card) and taking necessary telephone payments, then updating systems with payment details.
- Ensuring all required event resources (setup, AV equipment, consumables) are available.
- Supervising maintenance teams to guarantee correct classroom layouts.
- Welcoming delegates, managing sign-offs, and addressing on-the-day queries.
- Consigning delegate entry and parking arrangements.
- Co-ordinating tea/coffee refreshments, lunch catering, and room refreshment clearance.
- Capturing and reporting learner and stakeholder satisfaction data.
- Conducting research for external suppliers and sourcing cost-effective solutions.
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Requirements
Essential:
- Excellent planning and administration skills
- Experience in customer service
- Highly organised with meticulous attention to detail
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, SharePoint, Yammer)
Preferred:
- L&D NVQ Level 3 qualification
- Experience in administration and database management
- Strong presentation skills
- Knowledge of the Apprenticeship cycle and supporting processes
- Relevant training qualification (e.g., CIPD)
- Familiarity with OFSTED & ESFA policies/rules
- Experience in event management training
Benefits
At Siemens Mobility, we believe work should adapt to your needs – we go beyond standard benefits to ensure your professional and personal wellbeing is supported:
Wellbeing:
- Flexible working
- 24/7 Mental health support
- Subsidised gym memberships
- Subsidised Bupa Healthcare
- Enhanced sick pay
Financial:
- Pension scheme (match and more)
- Life assurance
- Discounts via perks at Work
- Cycle to Work scheme
- Annual Bonus
Family:
- Day-one parental rights
- Shared parental leave
- Extra holidays for service length
- Flexible annual leave (26 days, plus public holidays, with the ability to buy/sell up to 5 days)
- Volunteering days & sabbaticals
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Personal Growth:
- Access to online learning
- Support for external training opportunities
- Inclusive culture championing equality and belonging
- Active employee networks
- Opportunities for skill and career development
Diversity and Inclusion
Join us at Siemens Mobility, where diversity of thought fuels innovation. We value your unique perspective and are fully committed to providing equitable opportunities while fostering a workplace that reflects society.
We are a Disability Confident Employer, welcoming applications from all individuals, including those with disabilities. If you require reasonable adjustments during the recruitment process, please contact your recruiter who will be happy to assist.
Safeguarding Responsibilities
As an educational provider delivering apprenticeships, we prioritise the safety, welfare, and excellence in education. All applicants must fulfil the following safeguarding requirements before progressing to the interview stage:
- Uphold and enforce our safeguarding policies and procedures.
- Safely protect vulnerable adults and children in accordance with legal obligations.
- Attend regular safeguarding training and maintain expertise in best practices.
- Promptly report welfare concerns to the designated safeguarding lead.
- Sustain a vigilant and continuously improved safeguarding culture.
This position is exempt from the Rehabilitation of Offenders Act 1974. You must declare all convictions, cautions, and bind-overs—including those classified as 'spent' and be prepared to undergo an enhanced DBS (Disclosure and Barring Service) check, along with providing satisfactory references.
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