Natural History Museum
Training & Capacity-Building Manager, DiSSCo UK
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About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
About The Role
The Natural History Museum is seeking a proactive and collaborative Training & Capacity Manager to lead the development and delivery of a national training and capacity-building programme for DiSSCo UK. Working with the DiSSCo UK Digitisation Team, Programme Delivery Management Office and partner organisations across the UK, you will design and deliver training, guidance and support that builds sustainable digitisation capability across a network of regional hubs. The role will focus on developing blended learning resources, delivering online and face-to-face training, supporting train-the-trainer initiatives, and promoting the adoption of programme tools, platforms and workflows. You will also contribute to monitoring and evaluation activities, helping to demonstrate the impact of training and capacity-building across the programme. This is a three-year fixed-term position based within the Museum’s Digital, Data and Informatics Department, with hybrid working and regular travel across the UK.
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About You
We are looking for an experienced learning and development professional with a strong track record of designing and delivering engaging training programmes for diverse audiences. You will be a confident communicator, skilled at translating complex information into accessible learning experiences and building effective relationships across multiple organisations and stakeholder groups. Comfortable working in collaborative and matrix environments, you will have experience of blended learning, train-the-trainer delivery, and using feedback and evidence to improve training outcomes. Highly organised and proactive, you will be able to manage competing priorities while contributing positively to a supportive and ambitious programme team.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
Find out more here
What We Offer
- 27.5 days holiday plus 8 bank holidays (full time equivalent)
- Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
- Season ticket, bicycle and rental loan
- Life insurance
- Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
- Staff discount at our Museum shops and cafes
- We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
- Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit https://www.cssc.co.uk
- Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi
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Hybrid working
We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.
How To Apply
If this sounds like you, please apply below by clicking on Apply for job.
Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently.
Closing date: 31 July 2026 at 23:59
First Panel Interviews expected: w/c 17 August 2026
Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
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