Abbott Laboratories
Training & Engagement Manager North UK (Cardiometabolics)
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Training & Engagement Manager North UK (Cardiometabolics)
Training & Engagement Manager – Abbott Rapid Diagnostics (North UK)
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
The Opportunity
Abbott Rapid Diagnostics is recruiting a Training & Engagement Manager in the North UK to develop innovative training initiatives and programmes that align with evolving market dynamics and support continued growth in Abbott’s Cardiometabolic (CM) business.
This is a brand-new, field-based, customer-facing role responsible for:
- Ensuring the effective use of Abbott’s Cardiometabolic product portfolio
- Delivering added value to customers
- Driving loyalty and increased product utilization
Ideal candidate locations: Northwest, M62 corridor, Sheffield, Nottingham regions, or Birmingham
What You’ll Do
In this role, you will:
-
Lead the design and delivery of tailored training programmes aligned to customer needs, combining both virtual and face-to-face engagements across:
- Hospitals
- Community settings
- Pharmacies
- Private healthcare providers
-
Collaborate cross-functionally with marketing, training, technical services, global product management, and commercial teams
-
Act as a Subject Matter Expert (SME) for the Affinion and Cholestech LDX platforms
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Key Responsibilities
- Build a strong technical understanding of the product portfolio covering:
- Governance & quality processes
- Troubleshooting
- Complaint monitoring
- Support technical components of tender submissions
- Work closely with customers to drive engagement and retention, proactively identifying:
- Upsell opportunities
- Ways to increase product utilisation
- Develop innovative training initiatives to adapt to market evolution and business growth needs
- Manage administrative tasks efficiently:
- Customer record-keeping & activity (Sales Force)
- Rolling forecasts
- Monthly highlights
- Expenses & training records (compliance with divisional standards)
- Sample & demo device management
- Promotional expense tracking
- Maintain strong relationships with key accounts to ensure their needs are consistently met
- Represent Abbott professionally, ensuring compliance with legal and ethical standards
Requirements and Background
To succeed in this role, you should have:
- Relevant product knowledge, including the ability to communicate clinical and technical data
- Proficient computer skills for:
- Abbott’s field reporting data system
- Correspondence management
- Spreadsheet use
- Excellent communication skills
- Demonstrated teamwork, collaboration, and customer focus
- A confident, can-do attitude
- Flexibility & adaptability in a fast-moving environment
- Strong planning and organisational skills
- Self-motivation and discipline
- Resilience and tenacity
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Preferred (but not essential):
- Previous learning in professional selling or training, particularly within:
- Medical devices
- Pharmaceuticals
Working at Abbott
At Abbott, you can:
- Engage in work that matters, shaping the future of healthcare
- Experience career development with an international company
- Join a leading global organisation praised for: -Fair work practices -Diversity and inclusion -Supporting working mothers, female executives, and scientists
** Abbott is an Equal Opportunity Employer, committed to diversity and fostering an inclusive workplace. Network with us at www.abbott.com, or connect on:
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