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Mitie Cleaning & Hygiene Services

Training Officer

Wideopen
£44.4k/yr
Posted 1 day ago
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Better places, thriving communities.

Are you a Registered Nurse or Paramedic looking to expand your skills and broaden your career path?

About Us

Mitie Care & Custody Training team are an integral part of Learning and Development, proudly supporting the Mitie Care & Custody Senior Leadership Team in their objective to ensure new and existing colleagues are appropriately trained to fulfil their role and developed to their full potential.

£44,400 Per annum

42hrs per week working Monday to Friday, however some hours outside of this are required at times.

25 days annual leave plus Bank Holidays

This is a National role with extensive travel across the UK, Mileage will be reimbursed at 25ppm

Role Overview

Your primary responsibility will be to prepare, coordinate, and deliver specialist custody-related health and welfare training for healthcare professionals and detention officers working within police custody and forensic medicine settings. This may include, but is not limited to, providing training, clinical supervision, mentorship, competency assessment development, and supporting the ongoing development of clinical and forensic skills and knowledge across custody detention and forensic medicine.

You will ensure all electronic learning systems, including the Learning Management System (LMS) and Comaea (the electronic competency platform), are kept up to date, accurately maintained, and routinely monitored to support quality, consistency, and compliance across training delivery.

You will also be expected to work with, implement, and support technology-enhanced learning tools, such as immersive and virtual reality, to enhance learner engagement, skills development, and training outcomes.

You will work as part of an integrated team with the Medical Director, Clinical Directors, Governance and Development team, Clinical Leads, and Contract Managers to ensure services are delivered to the required standards, in accordance with the specific needs of the Company, and that Mitie C&C processes comply with national training and clinical governance standards.

The post holder will be required to provide training and support workflow requirements as directed by the Police Services Education and Training Lead, where necessary, based on identified needs assessments. They will also be expected to maintain Immediate Life Support (ILS) Instructor status and support the delivery of first aid and trauma-informed training across the service.

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The post holder will also be responsible for coordinating and delivering university-accredited courses, ensuring that all teaching, assessment, learner support, documentation, and quality assurance processes meet the required standards set by both the University and Mitie.

As an experienced healthcare professional (HCP), you will be expected to work autonomously and have the clinical skills, knowledge, and confidence required to support clinical staff and custody staff in their roles.

Essential

  • Full registration with the NMC as a Registered Nurse (Adult) or with the HCPC as a Paramedic.
  • A minimum of two years' experience in a police forensic medicine environment.
  • Experience using competency frameworks, audit findings, incidents, complaints, or learning needs analysis to inform training design.
  • Ability to quality assure training delivery and learner outcomes in line with internal governance, regulatory, and academic standards.
  • IT skills, MS Word, Excel, PowerPoint, Outlook including the ability to use learning management systems and electronic competency platforms to monitor compliance, progress, and training quality.
  • Confident in delivering training to mixed professional groups, including healthcare professionals, custody staff, and operational teams.
  • National Police vetting is required as well as an enhanced DBS check.
  • Have been continuously resident in the UK for at least 12 months and must have legal status to remain the UK.
  • A full UK driving licence.
  • Competent in oral and written English.

Desirable

  • Previous line management and/or mentorship experience, including supporting clinical competency assessment, supervised practice, mentorship, and learner progression.
  • Technology enhanced education experience.
  • Mentorship, education, and/or training qualification, or willingness to work towards one.
  • Experience developing, reviewing, and updating clinical education materials, lesson plans, competencies, and assessment documentation.
  • Experience working with university-accredited programmes or higher education partners.
  • ILS Instructor, First Aid Instructor, or trauma-informed training experience.
  • Experience in simulation-based training, scenario design, OSCEs, or skills-based assessment.
  • Experience contributing to curriculum development, course validation, or quality assurance processes.

Benefits

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Our market-leading offering provides you with benefits that suit your lifestyle.

  • We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
  • We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
  • When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
  • We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
  • Life cover of up to four times your salary is available.
  • We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
  • We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

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Skills

Registered Nurse
Paramedic
Training Delivery
Clinical Supervision
Mentorship
Competency Assessment
IT Skills
Learning Management Systems
First Aid
Trauma-Informed Training
Simulation-Based Training
Curriculum Development
Quality Assurance
Technology Enhanced Learning
Communication Skills
Team Collaboration

Location

Wideopen, England, United Kingdom

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