Learning and Development Manager – Training Department

About Our Role

People. Passion. Pride.

Since 1833, we’ve built a reputation as a critical partner in the global aviation industry, providing time-critical logistics services across 350 locations in over 65 countries and six continents. At the heart of what we do—and who we are—is our people.

Role Purpose

You will oversee and deliver the full range of training requirements for all employees at Menzies World Cargo, ensuring continuous compliance with:

• Menzies Aviation standards
• Airline customer requirements
• National and international regulatory authorities

Your key focus is to maintain the highest training standards while keeping all documentation, records, and compliance up to date.

What You Will Be Doing

• Deliver training to the highest possible standard, in full adherence to the Menzies Aviation Learning and Development Policy. Ensure all records, databases, and compliance documents are accurate, complete, and up to date.
• Proactively liaise with Duty Managers and departmental leads to schedule and coordinate training across operational, customer, and regulatory needs.
• Identify and manage mandatory/refreshers training for all staff in a time-sensitive manner, maintaining full compliance with company, airline, and statutory standards.
• Develop, review, and update training materials to reflect:
  • Latest airline procedures
  • New products
  • Regulatory changes Ensure alignment with Menzies Aviation and customer expectations.
• Support audit readiness: Assist in preparing for airline audits and internal quality reviews, ensuring all training documentation meets the required standards.