Cushman & Wakefield
Tramps Data & Systems Manager
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Tramps Data & Systems Manager
About the Role
Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 53,000 employees in over 70 countries provide deep local and global insights that create significant value for occupiers and investors worldwide. With revenues of $10.1 billion across core services including agency leasing, asset services, capital markets, facilities services, occupier services, investment management, and valuations & advisory, Cushman & Wakefield is among the largest commercial real estate services firms globally.
This is a permanent role forming a key part of the existing Systems Management Team, providing property management expertise to ensure governance, system controls, and processes are in place to accurately manage client data while minimising risk.
Responsibilities
- Act as the property management lead data manager for local administrators and estates
- Act as a key player in advising on large data mobilisations and mapping of estates data onto the Tramps system
- Ensure governance around security of property management systems and banking software
- Play a key role in the supplier vetting project, ensuring supplier records on Tramps are only set up with appropriate documentation
- Advise on future system development to support data improvements and efficiencies
- Process dataloads onto the Tramps system
- Test new system functionality and system upgrades
- Work alongside system managers to accurately record, progress, and resolve user issues/requests (such as system bugs, query resolution, performance issues, or new user requests) for property management and banking systems
- Liaise with:
- Users
- Internal technical support team
- Other team members
- System provider to achieve prompt and accurate resolution of issues
- Manage helpdesk email accounts and Service Desk tickets in an organised manner, logging and filing all calls accurately so other team members can follow on
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Requirements
Qualifications
A minimum of 5 GCSE passes (Grade A-C), including:
- Maths
- English
A relevant degree is ideal, but not essential.
Knowledge & Experience
- Strong understanding of the Property Management Industry
- Experience in dealing with or managing systems, ideally with Tramps or other property management systems
- Excellent written and verbal communication skills
- IT literate, with intermediate/advanced Excel skills
- Numerate
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Skills & Personal Qualities
- Enthusiastic and self-motivated
- Ability to multi-task and prioritise
- Excellent planning and time management skills
- Ability to work both independently and as part of a team
- High work ethic
- Attention to detail with emphasis on quality and accuracy
- Strong emphasis on controls and processes
Benefits & Culture
Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates receive consideration without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic.
The firm is committed to equity in employment, with a diverse and inclusive workforce and aims for a barrier-free workplace. If you require accommodations during the hiring process, please inform your Talent Acquisition Advisor.
INCO: "Cushman & Wakefield"
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