London Borough of Redbridge
Transformation Delivery Officer - Modernisation x3
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Fixed-Term Project Manager (18 months) – Modernisation Programme
Location: Lynton House, Ilford / Hybrid Employment: Full-time
About the Role
Redbridge Council is transforming its operations through an ambitious Modernisation Programme, focusing on improving service design, leveraging data, digital technology, and innovation to deliver better outcomes for residents while ensuring long-term sustainability.
We are seeking an experienced Project Manager to lead and deliver a diverse range of modernisation projects that align with key Council priorities and drive organisation-wide improvements.
Your role will involve:
- Promoting a collaborative culture to enhance service delivery across departments.
- Planning, managing, and successfully delivering time-sensitive projects from inception to implementation.
- Collaborating with service teams, stakeholders, and cross-disciplinary project groups to ensure timely, high-quality outcomes.
- Coordination of governance, risk management, and stakeholder communication throughout project lifecycles.
Key Responsibilities
Core Duties:
- Lead modernisation projects across various Council services to drive continuous improvement.
- Develop and maintain project plans, delivery schedules, and governance documentation.
- Define project scope, objectives, and deliverables in partnership with service teams.
- Monitor risks, issues, dependencies, and change requests, ensuring proactive issue resolution.
- Provide transparent reporting to programme boards and senior leadership.
- Coordinate multidisciplinary project teams and engage stakeholders effectively.
- Support service improvements, digital initiatives, and organisational change.
- Ensure alignment with stakeholder expectations, governance standards, and Council methodologies.
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About You
We seek organised, proactive Project Managers with experience in delivering projects within complex, high-stakes environments. You must thrive in a fast-paced, collaborative environment, balancing multiple priorities while driving performance improvements.
Essential:
- Proven track record in delivering end-to-end projects within public sector or corporate settings.
- Strong project planning, governance, and reporting skills.
- Expertise in managing risks, issues, actions, and dependencies.
- Exceptional stakeholder engagement and leadership capabilities.
- Ability to influence, problem-solve, and adapt to shifting priorities.
- Collaborative, solution-oriented mindset with a commitment to continuous improvement.
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Desirable:
- A recognised project management qualification (PRINCE2, APMG, or similar).
- Experience in digital transformation, data-driven projects, or service redesign.
Why Join Us?
If you’re passionate about delivering meaningful public sector change, Redbridge Council offers:
- The opportunity to shape the future of Council services.
- A hybrid/hybrid-first workplace in a vibrant borough.
- Contributing to a long-term modernisation strategy that improves resident experiences.
About Redbridge Council
We are committed to fostering a diverse and inclusive work environment, welcoming applicants from all backgrounds, including those identifying as disabled, on autistic spectrum, LGBTQ+, BAME, or a veteran. All successful candidates must provide proof of right to work in the UK.
How to Apply
Complete our online application form and attach:
- Your CV
- A supporting statement explaining how you meet this role’s criteria.
Deadline: [No specific date listed – contact for requirement]
We are an equal opportunities employer and welcome applicants regardless of age, gender identity, marital status, disability, ethnicity, religion, or beliefs.
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