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Transformation Director
Transformation Director – Flexible UK Locations with FlexFirst Hybrid Working
We’re British Gas, and we’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We energise a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, while living our commitment to driving positive change in our communities. Beneath our energy business, at Centrica Home, we combine the strength of British Gas, the innovation of Hive, and the power of digital, data, and agentic AI to revolutionise the way we serve our customers.
For over 200 years, we’ve powered the UK—supplying energy while accelerating the rapid evolution of a smarter, greener energy system. With everyday products like thermostats, heat pumps, solar panels, and EV chargers, we’re enabling our customers to reduce their carbon footprint more easily and affordably than ever before.
About the Role
This is #MoreThanACareer—a meaningful opportunity to be part of shaping the future of energy, home services, and everything in between.
As a Transformation Director, you’ll drive large-scale, complex change by working with senior leaders to transform how we operate—leaving Britain with a smarter, cleaner energy system and enabling customers to live sustainably.
Key Accountabilities
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Strategic Business Partnership
- Collaborate with senior leaders to define clear, achievable transformation plans derived from strategic ambitions.
- Challenge execution while offering practical problem-solving and external value creation perspectives.
- Align priorities, investment, and roadmaps while balancing risks and delivery.
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Transformation & Programme Leadership
- Lead end-to-end, multi-million-pound transformation programmes.
- Ensure customer-centric and colleague-focused outcomes, embedding change seamlessly into daily operations.
- Manage scope, cost, quality, and business benefits at scale.
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Digital, Data & Technology Leadership
- Champion insight-driven AI, automation, and analytics to drive transformation.
- Shape product development and tech strategy in collaboration with businesses.
- Use data-driven decision-making to identify opportunities and measure impact.
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Delivery Excellence & Governance
- Provide governance structure and programme oversight to ensure successful delivery.
- Partner with transformation-elected stakeholders to prioritise work effectively.
- Hold strategy accountable while managing operational realisticities and risks.
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Stakeholder Management & Collaboration
- Build relationships, resolve tensions, and resolve competing priorities to sustain momentum.
- Facilitate aligned decision-making across multi-functional teams.
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Workforce & Skills Planning
- Identify skills gaps and workforce implications of transformation programmes.
- Support capability development and a culture of continuous learning.
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Regulatory, Risk & ESG Stewardship
- Ensure transformations are ethically responsible and legally compliant.
- Integrate ESG considerations into delivery strategy.
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Leadership & Culture Change
- Lead high-performing teams and embed innovative ways of working.
- Drive behavioural change to sustain long-term benefits.
What We’re Looking For
Work Experience & Functional Skills
- Transformational leadership: Proven track record leading multi-billion-pound change programmes (£50m–£200m+).
- Energy transition expertise: Strong understanding of low-carbon technologies, smart homes, electrification, and sustainable energy services.
- Strategic partnership: Experience influencing Executive and Board-level stakeholders.
- Delivery excellence: Mastery of governance, change management, and commercial strategy to drive measurable outcomes.
- Digital & AI maturity: Experience leading data-driven, automation-enabled transformations.
- Workforce & capability: Skilled in workforce planning, capability growth, and team development.
- Compliance & risk management: Hands-on experience navigating regulated operations, governance, and risk frameworks.
- Change leadership skills: Proven ability to drive cultural transformation and embed new ways of working.
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Education & Certifications
- Preferred: Degree or equivalent in a related field.
- Advantaous: Knowledge of Agile, MSP, PRINCE2, or Lean methodologies.
- Optional: Professional qualifications in programme management, change, digital/tech, data, or ESG strategies.
Why Apply?
We’re not chasing perfection—we’re supporting people first. We’re committed to balancing work with life, ensuring our colleagues succeed and thrive both professionally and personally. Every aspect of your total reward is designed to adapt to your needs—financially, emotionally, and physically.
Join us to help power the future and build a better tomorrow. Discover what #MoreThanACareer means to you and why we’re a fantastic place to belong:
🌱 Visit us at more-than-acareer.energy/britishgas
At British Gas, your growth is our priority. If you’re passionate, adaptive, and eager to make a real sustainability-led impact, apply now! We’ll partner with you through every step of your journey and help you achieve what you need.
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