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Transformation Director
Transformation Director – Flexible UK Locations with FlexFirst Hybrid Working
#MoreThanACareer
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. Here is your place to find purpose, passion, and potential. That’s why working here is #MoreThanACareer.
About Your Team & Organisation
Centrica Home combines:
- British Gas’ heritage (200+ years of passion for UK homes & businesses)
- Hive’s innovation (smart home technologies like thermostats, heat pumps, EV chargers)
- Digital, data & AI (agentic innovation for tomorrow’s energy solutions)
By making UK homes greener, more efficient, and smarter, we’re driving critical steps toward Net Zero.
Our mission: Sell it. Mend it. Power a smarter tomorrow.
About The Role
Title: Transformation Director
We are shaping the future of energy. As a Transformation Director, you will lead ambitious programmes that — drive our transition toward a low-carbon, digitally enabled energy future expand our product and service offerings build trusted, sustainable relationships with customers and peers
Key Objectives
At the heart of your involvement will be designing, executing, and embedding large-scale change across:
- Strategic partnerships
- Transformation & programme leadership
- Cross-functional digital & data strategies
- Operational excellence & governance
- Regulatory compliance & responsible solutions
Critical Accountabilities
1. Strategic Business Partnership
- Collaborate with senior leaders to transform strategy into executable plans
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Provide objective challenge, pragmatic decision-making, and expert problem-solving
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Align:
- Purpose-driven investments
- Priority-focused roadmaps
- Data-backed value-creation opportunities
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2. Transformation & Programme Leadership
- Own complex, cross-organisational programmes end-to-end:
- Set and deliver on scope, cost, quality, and benefits
- Embed change from a customer- and employee-first lens
- Ensure seamless integration into business-as-usual operations
- Cultivate long-term financial and operational resilience
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3. Enterprise-Wide Digital & Data Leadership
- Leverage technology, automation, and AI to drive breakthroughs
- Advocate for innovative, evidence-based approaches
- Align technology direction with business leaders to shape future offers
- Extract actionable insights from data to accelerate impact
4. Delivery Excellence & Governance
- Ensure scalable, responsive delivery with rigorous oversight:
- Prioritise objectives alongside commercial teams
- Maintain real-time trajectory, risk, dependency, and results visibility
- Balance strategic vision and execution realities
5. Stakeholder Management & Collaboration
- Create and sustain aligned decision-making across leaders and functions:
- Forge trusted relationships with executives
- Navigate conflicting priorities to remove barriers
- Drive urgency and coherence across business-wide portfolios
6. Strategic Workforce & Skills Planning
- Future-proof the organisation by:
- Identifying gaps in capability and alignment with culture change
- Supporting continuous learning and adaptability
- Inspiring a culture of collegial ownership and team excellence
7. Regulatory, Risk & ESG Stewardship
- Deliver transformations ethically, transparently, and proactively:
- Monitor regulatory, operational and delivery risks
- Embed governance practices and controls that matter
- Integrate ESG priorities into every decision and initiative
8. Leadership, Culture & Capability Building
- Elevate your team and support adoptions of new ways of working:
- Set clear direction and expectations
- Drive behavioural reshape and feedback loops
- Nurture sustainable adoption of impactful change
Work Experience & Functional/Technical Skills Required
Noticeable salary bands given for. A breadth of leadership experience is expected:
Core Areas of Expertise:
- £50m–£200m+ enterprise programmes:
- Managed multi-million-pound portfolios with monetary and strategic stakeholder needs
- Energy transition orientation: Mastery required across:
- Low-carbon technologies (heat pumps, microgrids, battery solutions)
- Smart home solutions (connected devices, EV charging, energy management)
- Electric systems resilience (future-proofing the grid)
- Executive partnership:
- Coached Board/C-suite counterparts in complex change introduction
- Programme leadership:
- Leveraged Agile, MSP, PRINCE2, Lean and hybrid frameworks:
- Balanced material change with stakeholder stability
- Digital & technology strategy:
- Translated energy-service visions into measurable KPIs and ROI
- Drove fostering usability in data analysis and AI deployment
- Workforce programme:
- Reduced experiential or skills gaps with accretive trajectories for the future
- Compliance & risk-dose culture:
- Managed risk within regulated environments with transparent accountability
- Performance cultures:
- Cultivated, and survived, complex transitions under constraint
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Observatory Benefits:
- Degree-level qualification or highly equivalent professional experience
- Knowledge of programme leadership frameworks (Agile excellent)
- Professional certifications (PRINCE2, PMP, ERP, or sector-specific advantageous)
Why Power The Change Here?
We work. We live. We are more.
This isn’t just a job — it’s an offering to represent energy revolution.
You. Helping Us. Stay Relevant
At Centrica Home, your unique “why” and “how” matters because here, you matter too:
- FlexFirst hybrid working: For you, your business energy rhythms, in your way
- Human-centered benefits that suit the you who is you every day:
- Physical, financial, emotional
- Every dollar invested in you drives collective sustainability & a fairer future for all humans
Visit #MoreThanACareer to see the layers in detail and imagine: Could working here mean more for you? That’s what we deliver.
Ready to Bring Your Energy?
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We’re here because our organisational purpose is to amplify you. Share your story, and let’s keep moving forward together. Help us, help you.
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