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Transformation Director
Transformation Director – Flexible UK Locations with FlexFirst Hybrid Working
At Centrica Home, we’re leading the energy revolution. Merging the strength of British Gas, the innovation of Hive, and the power of digital, data, and AI, we’re redesigning energy and home services to usher in a smarter, greener future.
As customers embrace lower-carbon, connected homes, we’re creating bold new ways to serve them. Now we need a Transformation Director to drive our mission—leading large-scale initiatives that transform customer experience, business operations, and our ecological impact.
About Your Impact
Here, you won’t just shape energy—the you change the world, one smarter decision at a time.
- Strategy Activation: Turn visions into clear, executable plans at the boardroom level.
- End-to-End Programme Leadership: From brilliantly designed concepts to flawlessly delivered outcomes.
- Innovation & Scale: Harness technology (AI, data, automation) to solve £50m+ transformation challenges.
- Sustainability: Build a future where carbon footprints shrink while customer value soars.
Your Responsibilities
Strategic Business Partnership
- Partner with C-suite leadership to align transformation with business strategy.
- Combine external insight with rigorous problem-solving to shape smart investments.
- Advocate for the most impactful business-case trajectories.
Transformation & Programme Leadership
- Own large-scale agendas—from design through operational inclusion.
- Balance customer focus, colleague enablement, and sustainable change.
- Drive accountability for scope, cost, benefits, and long-term business outcomes.
Digital & Data Creation
- Champion smart energy solutions ( EVs, heat pumps, energy management systems).
- Lead with data: using analytics to improve trusting and adaptive decision-making.
- Work closely with leaders to align innovation with business needs.
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Delivery Governance & Excellence
- Pinpoint risks, dependencies, and risks to keep transformation moving forward.
- Collaborate with the Transformation Management Office (TMO) to prioritise work.
- Fill visibility gaps in timelines and outcomes.
Stakeholder Engagement
- Bring unity to diverse teams by resolving priorities and delivery challenges.
- Build robust relationships at all levels to propel aligned decision-making.
- Give clarity in complexity to keep momentum alive.
Workforce & Skills Transformation
- Adapt Capability: Identify skills gaps in the energy transition landscape.
- Upskill teams and rewrite job duties for an agile future.
- Drive a learning culture that embraces change with optimism.
Regulatory & ESG Leadership
- Ensure responsible transformation through governance and ethical standards.
- Embed Environmental, Social, and Governance (ESG) into programme design.
Cultural Change & Leadership
- Lead with purpose: build vision-committed teams ready for cross-functional collaboration.
- Foster adaptability and behavioural shifts that stick.
- Foster lifelong growth so ‘better’ isn’t a goal—it’s a habit.
What We’re Looking For
Experience & Expertise
- £50m+ transformation programmes: Proven track record in leading large-scale change.
- Energy Transition Insight: Knowledge of electrification, smart home tech, low carbon solutions.
- C-Suite Partnerships: Trusted advisor at Executive, Board, and business-unit levels.
- Governing Complexity:ління programme delivery, governance, cost & cultural transformation.
- Digital & Data Mastery: Automation, analytics, and AI experience for overcoming inertia.
- Change Expertise: Regulated environment experience & risk mitigation best practices.
- Capability Thought Leadership: Align tighter with skills planning models for agile future.
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Education & Certifications
- Degree-level qualification or equivalent industry recognition.
- Programme methodology knowledge—consider aligning with Agile, MSP, PRINCE2, or Lean frameworks.
- Advantage: certifications in programme/project, change, digital/data, or risk management.
Why This Energy Change Is Worth Your Ambition
We don’t fix flags—we fix futures. Here’s what happens when your career joins our purpose:
- Flexibility Matters: Your journey is shaped by you, with our FlexFirst hybrid model.
- Total Support: Beyond finances—it’s wellness, growth, parental flexibility and mental aid.
- Family Focus: We honour all lives (family phases and real-life careers included).
- Visible DNA: Talk to our team— discover how your voice is wealth here.
- The Sustainability Win: Help customers cut costs, boost energy independence, and impact climate goals.
Read deeper ➔ https://www.morethanacareer.energy/britishgas
You’re fired up, the energy sector’s future excites you, and you’ve got it in you to redefine what success means. Come on board—let’s build, learn, and scale together.
Apply now: Help us make clearer energy and stronger futures.
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