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Transformation Director
Transformation Director – Flexible UK Locations (Hybrid)
Join us, be part of more.
We’re a family of brands shaping a greener, fairer future by revolutionising how we power the planet. Here, passion drives purpose, innovation ignites growth, and every challenge becomes an opportunity to create lasting change. That’s why working at Centrica Home is #MoreThanACareer.
At British Gas, we’re not just selling and servicing energy—we’re redefining it. With over 200 years of experience, we’re accelerating the shift to Net Zero through smarter homes, cutting-edge tech, and bold ideas.
British Gas – but bigger. British Gas – but braver. British Gas Home Supply and Centrica Home Services united to transform energy as we know it.
About Centrica Home
By combining the strength of British Gas, the innovation of Hive[^1], and the power of digital, data, and agentic AI, we’re leading the future of home energy and services.
As customers transition to lower-carbon, smarter, and more connected homes, our work is about reimagining possibilities—creating products, services, and business models that support a more sustainable energy future.
As a Transformation Director, you’ll be at the heart of this journey: leading transformative programmes that deliver real-world impact for our customers, colleagues, and business. You’ll work closely with leaders to shape strategies, drive execution, and unlock societal-scale change.
Responsibilities
Some of your key accountabilities will include:
Strategic Business Partnership
- Partner with senior leaders to turn strategic ambitions into clear, actionable transformation plans.
- Bring strategic challenge, delivery leadership, and problem-solving to the table.
- Align priorities, investments, and transformation roadmaps.
- Apply an external perspective to value creation, risk assessment, and delivery execution.
Transformation & Programme Leadership
- Lead complex, large-scale transformation programmes and portfolios from design to successful delivery.
- Deliver measurable outcomes across scope, cost, quality, and benefits.
- Ensure transformation remains customer- and colleague-centric, and its benefits are embedded systemically.
- Drive accountability and sustainable business growth.
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Enterprise-Wide Digital & Data Leadership
- Harness digital, data, automation, and AI to accelerate transformation and business performance.
- Champion innovation-led approaches rooted in data insights.
- Shape technology and product strategy alongside business leaders.
- Use data-driven analytics to identify opportunities, measure impact, and inform decision-making.
Delivery Excellence & Governance
- Establish and maintain governance frameworks to ensure successful transformation delivery.
- Partner with senior leadership to prioritise and sequence work streams.
- Balance strategic vision with operational realities.
- Provide real-time visibility on risks, dependencies, benefits, and progress.
Stakeholder Management & Collaboration
- Foster aligned decision-making across leaders, teams, and functions.
- Build trusted relationships with executive stakeholders.
- Navigate competing priorities and resolve complex delivery challenges.
- Drive clarity and momentum across transformation portfolios.
Strategic Workforce & Skills Planning
- Strengthen the organisation with the future-ready capabilities it needs.
- Identify skills gaps and workforce implications.
- Support workforce planning and capability development initiatives.
- Cultivate a culture of learning, adaptability, and continuous improvement.
Regulatory, Risk & ESG Stewardship
- Ensure transformations are delivered ethically, responsibly, and sustainably.
- Manage regulatory, operational, and delivery risks.
- Embed strong governance and controls.
- Integrate ESG considerations into programme design and execution.
Leadership, Culture Change & Capability Building
- Lead high-performing teams and embed new ways of working across the business.
- Set a clear, inspiring direction.
- Encourage shared ownership and collaboration.
- Drive behavioural change and lasting adoption.
Requirements
Work Experience & Technical Skills
- Relevant experience:
- Significant track record leading large-scale transformation programmes or portfolios, preferably with budgets between £50m to £200m+.
- Deep understanding of the energy transition—including low-carbon technologies, smart home solutions, energy flexibility, electrification, and sustainable digital services.
- Proven ability to partner successfully with executives and boards.
- Strong background in programme management, governance, and change management.
- Ability to translate strategy into measurable business outcomes.
- Experience overseeing digital, data, and technology-driven transformations (e.g., automation, analytics, AI).
- Knowledge of workforce planning, organisational capability development, and structuring transformation teams.
- Experience in regulated environments, concentrating on governance, compliance, and risk.
- Track record:
- Strong history of delivering cultural change and embedding new work practices.
- Comfortable leading ambiguity-heavy, high-stakes work while maintaining focus on delivery.
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Education & Certifications
- Degree qualification or equivalent professional experience.
- Methodologies:
- Preferred experience with Agile, MSP, PRINCE2, or Lean techniques.
- Desirable credentials:
- Professional qualifications in programme delivery, change, digital transitions, data, or risk management.
Why Join Us?
More Than Just a Job
At British Gas, career growth isn’t transactional—it’s transformational. We believe that meaningful work shouldn’t be separate from who you are outside of work. That’s why we:
- Support your whole life, from financial stability to personal well-being.
- Set you up for flexibility—whether that’s through hybrid work or tailored benefits.
- Build a culture where passion, people, and purpose come first.
This is an opportunity to be part of an organisation actively shaping its role in the world. Here, your ambitions are as important as the sustainable change you help drive.
Explore More
👉 Visit Morethanacareer.energy (British Gas page) to uncover why #MoreThanACareer could be the next chapter of your journey.
If you’re charged with purpose, driven to change the status quo, and ready to break new ground, send your application. Join us—where your leadership helps shape not just objects, but the future.
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