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Transformation Director
Join us, be part of more. Thinking big. Doing better.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. A team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels while living our commitment to igniting positive change in our communities.
Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer.
We do energy differently—we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it. We’ve been powering the UK’s homes and businesses for 200+ years, but our focus now is broader. We’re making the UK greener and more energy efficient, helping the country reach Net Zero. Through smart tech—like thermostats, heat pumps, solar panels, and EV chargers—we’re making it cheap and simple for our customers to reduce their carbon footprint.
Transformation Director — Flexible UK Locations with FlexFirst Hybrid Working
Overview
At Centrica Home, we combine British Gas’s strength, Hive’s innovation, and the power of digital, data, and agentic AI, to shape the future of energy and smart home services. As customers adopt lower-carbon, smarter, and more connected homes, we’re transforming how we serve them—from new products to sustainable business models.
As a Transformation Director, you’ll work at the heart of this evolution, leading complex transformation programmes that drive positive change for customers, colleagues, and the business. You’ll partner with senior leaders to shape strategy, accelerate execution, and deliver scalable long-term value.
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About the Role
You’ll focus on key accountabilities, including:
Strategic Business Partnership
- Partner with senior business leaders to translate strategy into clear, actionable plans.
- Provide strategic challenge, execution leadership, and pragmatic problem-solving.
- Align priorities, investments, and roadmaps.
- Bring external value creation, risk management, and delivery expertise.
Transformation & Programme Leadership
- Lead large-scale, portfolio-wide transformations from design through to delivery.
- Ensure delivery across scope, cost, quality, and benefit realisation.
- Embed customer and colleague-centric data-driven change into core operations.
- Drive accountability and sustainable business impact.
Enterprise-Wide Digital & Data Leadership
- Leverage digital, data, automation, and AI to accelerate transformation.
- Champion insight-led innovation at every level.
- Shape technology/product direction alongside business leaders.
- Use data to identify opportunities, measure impact, and inform decisions.
Delivery Excellence & Governance
- Provide the governance and assurance needed for successful transformations.
- Collaborate with Transformation Management Office (TMO) to prioritise and sequence work.
- Balance strategic vision with operational realities.
- Maintain visibility of progress, risks, dependencies, and benefits.
Stakeholder Management & Collaboration
- Bring together leaders, teams, and functions for unified decision-making.
- Build trusted relationships with executive stakeholders.
- Resolve competing priorities and complex challenges.
- Drive alignment and momentum across transformation portfolios.
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Strategic Workforce & Skills Planning
- Ensure the organisation has the capabilities its future needs.
- Identify skills gaps and manage workforce transitions.
- Support capability development and learning culture.
- Foster agility and continuous improvement.
Regulatory, Risk & ESG Stewardship
- Design and deliver transformations with responsibility and sustainability at their core.
- Manage regulatory, operational, and delivery risk.
- Embed governance, compliance, and controls.
- Integrate ESG principles into programmes.
Leadership, Culture Change & Capability Building
- Lead high-performing teams and drive behavioural shifts.
- Set clear direction and expectations.
- Encourage collaboration and shared ownership.
- Grow capabilities and lasting adoption.
Why we’re different
We’re not perfect, but we are a people place. We support our teams through work and beyond—balancing careers with life’s demands.
Our flexible total rewards package empowers you to choose what meets your needs when you need it, ensuring your family’s physical and emotional well-being is prioritised.
Join us and go beyond a job—find your purpose in a place where your voice matters, your growth is valued, and your ambitions are our priority. Let’s help you help us build a better tomorrow and a better you.
Apply!
See why we’re a great place to work and discover #MoreThanACareer today: Visit our careers page
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