British Gas
Transformation Director
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Transformation Director
Transformation Director – Flexible UK Locations with FlexFirst Hybrid Working
Centrica Home, British Gas
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. #MoreThanACareer
We're 21,000 colleagues who're energising a greener, fairer future. We create an energy system that doesn’t rely on fossil fuels, all while driving positive change in our communities. That's why working here isn't just a job—it’s more. So join us today.
We do energy differently. We create it. Store it. Move it. Sell it. And mend it.
About Your Team
British Gas – Innovating Energy for Over 200 Years
For the last two centuries, we’ve been powering the UK’s homes and businesses—but supplying energy is just part of our mission. Today, we’re leading the charge in making homes greener and more energy efficient, helping drive the nation towards Net Zero.
We’re pioneering new ways to reduce carbon footprints: ✔ Smarter homes – fittings like our connected thermostats, heat pumps, solar panels and EV chargers ✔ Smarter energy use – making it cheaper and simpler for households to go greener
About The Role
As a Transformation Director within Centrica Home, you’ll drive transformational change aligned with Centrica’s unique auditourise of British Gas’s strengths combined with Hive’s innovation and digital, data, and AI capabilities. Our customers are transitioning quickly toward lower-carbon, smarter, and more connected homes, which means we’re evolving how we serve them—creating new products, sustainable services, and modern business models.
You’ll play a central role here:
Key Responsibilities
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Strategic Business Partnership
- Partner with senior leaders to convert ambitions into realistic transformation plans.
- Provide strategic guidance and delivery leadership while identifying risk reduction and value creation.
- Clarify priorities, make investment decisions, and shape roadmaps for strategic alignment.
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Transformation & Programme Leadership
- Lead large-scale, complex transformation programmes (across all stages: design, execution, delivery).
- Deliver coherent results across scope, cost, quality, and benefits—always looking for business-as-usual allocations.
- Ensure customer and colleague-centric change and long-term sustainability integrated within the business.
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Enterprise-Wide Digital & Data Leadership
- Leverage digital, data, automation, and AI to drive transformation effectively.
- Champion innovative, agile, and data-driven solutions to optimize products and workflows.
- Develop forward-thinking tech/product strategies with business leaders.
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Delivery Excellence & Governance
- Launch critical structure, governance, and assurance frameworks for successful delivery.
- Work with the Transformation & Methodology Office (TMO) to prioritise and optimise delivery activity.
- Balance high-level strategy with operational excellence, ensuring that risks, dependencies, and benefits are controlled and visible.
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Stakeholder Management & Collaboration
- Unite teams from diverse functions for aligned decision-making and smooth cross-functional flows.
- Cultivate strong relationships at executive levels, addressing competing priorities and navigating intricate delivery challenges.
- Keep visibility, momentum, and clear deliverables for transformation projects consistently.
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Strategic Workforce & Skills Planning
- Future-proof the organisation by identifying skill gaps and workforce needs.
- Support workforce planning and capability improvement, fostering adaptability and ongoing development.
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Regulatory, Risk & ESG Stewardship
- Implement corporate and delivery risk management, ensuring responsible transformations.
- Embed strong governance, compliance, and controls within programmes.
- Significantly incorporate ESG considerations into all design and delivery phases.
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Leadership, Culture Change & Capability Building
- Drive high-performing teams and establish lasting behavioural and process shifts company-wide.
- Set clear direction, expectations, and accountability.
- Encourage collaboration and ownership over outcomes, while investing in staff growth and adoption.
What We’re Looking For
✅ Required Work Experience & Functional Skills
- Extensive background in leading £50m–£200m+ transformation programmes/portfolios.
- In-depth comprehension of energy transition challenges and business models—across low-carbon tech, smart homes, electrification, and sustainable energy solutions.
- Proven track record in collaborating with C-suite and Board members.
- Competence in engaged programme delivery, tight governance, and transformation change management.
- Profound commercial acumen—transforming strategy into quantifiable business achievements.
- Hands-on digital, data, and AI-driven transformation experience, including automation, analytics, and machine learning.
- Substantial insight into workforce planning, organisational capability and skills development, especially for agile transformation teams.
- Proven regulated industry experience, including governance, compliance, and risk management.
- History of driving cultural shifts and establishing sustainable operational changes.
- Able to navigate ambiguity and complexity with commitment to delivery objectives.
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✅ Preferred Education & Certifications
- Degree or equivalent professional qualifications.
- Knowledge of programme/project methodologies, including Agile, MSP, PRINCE2, Lean.
- Professional certifications in programme leadership, change management, digital/ESG-adjacent roles.
Why Apply?
Any company discusses its culture and benefits, but not everyone talks about living a values-driven life—no matter how full your diary is. At British Gas, we truly value our people. We offer total rewards that acknowledge individual life priorities—because we believe work, family, health, and growth shouldn’t fight for space—they should fill it together.
Explore how #MoreThanACareer empowers you too[(link)(https://www.morethanacareer.energy/britishgas)]
If you’re passionate about sustainability, eager to spark positive change and ready to grow alongside us—then this is where you belong. It’s more than a job. Find your purpose.
We’re here to help you every step of the way. Feel encouraged to share information about your journey with us—so we can support your greatest potential. Help us. Help you. ✨
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